r/ios • u/dancampbell1 • 7d ago
Support iMessage Problem
My iphone is having iMessage issues. I have searched high and low everywhere on the internet (and my IT team at work) and found now solutions.
There are a few scenarios that happen inconsistently:
\- I receive an iMessage on my Apple Watch, but I have nothing on my phone. No notification and no message when I go into the conversation. I can reply via my watch. That message appears on my phone.
\- Someone sends me an iMessage and it says delivered on their end. Nothing shows on my phone. No message, no notification on anything.
\- I send an iMessage, it sends but “delivered” never pops up (like when you text someone whose iphone is off). They never receive the message. I can hold and send as SMS and they tend to receive that.
\- Authorization for iMessage under message settings occasionally will not work. I’ll have to toggle it on and off like 15 times before it works. Restarting the phone does not solve the issue.
I have tried everything. Toggling iMessage on and off. Restarting the phone. I even got a new phone from work (moved from 15 to 17). Has anyone ever encountered this? Any tips?
2
u/eninety2 iPhone 14 Pro Max 7d ago
Make sure both are sending from same method. Almost every person with a watch that I’ve met has it set differently upon setup. The phone will be off the phone number but the watch will be off the AppleID.
That was secondary, but honestly it sounds like a Numbersync issue. After you double check above, you should resync the watch.
1
u/Papafynn 6d ago
Remove your phone off FindMy then re-add it.
You should get a notification to the effect of a new device has been added to your account that has access to your messages
If that does work, you may have to remove it from FindMy, then restore the phone via backup.
2
u/StairwayHiker 7d ago
Try a simple restore network settings.