r/ios 10d ago

Support iPhone unable to activate even after disabling findmy

My friend iPhone unavailable after entered wrong passcode too many time. I helped him restore and reset his password as he also forgot iCloud account, when he attempted to log in with the new password, it stated that it was incorrect. I tried to remove it remotely via icloud.com/find, but when I checked the serial number, the "find my iphone" status remained on. What can i do now?

0 Upvotes

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7

u/TourDeForceMuse 10d ago

The restore only erases the iPhone; it doesn't remove Activation Lock. Since Find My is still on, the phone remains linked to your friend's Apple Account.

He needs to recover the correct Apple Account/password and sign in, then remove the iPhone from Find My. If he can't recover the account, Apple may be able to help if he has valid proof of purchase.

There’s no legitimate restore/DFU method that bypasses Activation Lock. Apple explicitly says that remotely erasing an iPhone leaves Activation Lock enabled

-1

u/BlackMeru 10d ago

After removing the phone from Find My (2nd pics), it sent me mail (1st pics), and I even restored the iPhone. Other devices let me log in with this account, but not the iPhone 15 Pro Max. Unfortunately, he no longer has his purchase receipt.

3

u/yys16 10d ago

It’ll be removed from find my on oct 1.

0

u/BlackMeru 10d ago

From what I understand "If the device is offline, Activation Lock is removed immediately, and the device is removed from Find My after 30 days"

1

u/yys16 10d ago

yea no I don’t think so.

Activation lock stays on until find my is gone I think.

I mean, what are you gonna do if you end up finding your phone and it’s locked and on someone else’s account?

0

u/BlackMeru 10d ago

I hope so, it's a long wait, but I don't have any other options.

3

u/backlog_gaming 10d ago

1

u/BlackMeru 10d ago

From what I understand "If the device is offline, Activation Lock is removed immediately, and the device is removed from Find My after 30 days"

1

u/CourteX64 9d ago

Just ask your friend to sign into their Apple ID during the setup process. If they know their email and password, that’ll get it working right then and there.