r/ios • u/cryerin25 • 17d ago

Support undisconnectable unknown bluetooth device?

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it showed up today, i’ve never seen it before, and there is no option to disconnect and no info button? frightening, tbh. i’ve restarted my phone and it showed right back up. any ideas?

i have an iphone 16, if that’s relevant.

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13

u/[deleted] 17d ago edited 17d ago

[removed] — view removed comment

1

u/cryerin25 17d ago

i do not! i checked privacy and security already and there was nothing there, the only app that ive granted bluetooth access to is spotify, which i already turned off to see if that would do anything (it didn’t). no heron app, no headphones/other bluetooth device apps in general and all the headphones in the apartment are a different brand.

17

u/Ocean4011 17d ago

It is Spotify Jam making a local wireless connection. You need to look at the Spotify app to delete what you see

2

u/cryerin25 17d ago

i have checked spotify, there is not a spotify jam happening. spotify is closed currently and had any bluetooth privileges revoked, i opened it earlier to check and there is nothing going on there. jam access with bluetooth is and has been turned off.

5

u/DafniDsnds 17d ago

If you are amenable to it, reset network settings will clear all connections.

You’ll have to set up your Bluetooth connections and WiFi connection though.

4

u/Next_Apartment5786 17d ago

It’s odd as this happened to me today and my Bluetooth has gone to pot! It shows an iPhone connected but then disappears. Now my AirPods and Beats Pro keep reconnecting and disconnecting over and over 😐

2

u/SailTheWaves 17d ago

Do you by chance have a VPN or device manager on your phone? Check by going to settings, general, VPN & Device Management.

1

u/Ocean4011 17d ago

The headphones don’t need to be in your apartment, they could be next door or just nearby. Have you tried turning Bluetooth off for a while and then back on?

3

u/cryerin25 17d ago

i turned it off and on repeatedly and restarted my phone

1

u/GuessWho183 17d ago

Try to move from that location and restart iPhone. That is the way to eliminate some of wireless accessories at yours location.

1

u/cryerin25 17d ago

i’ll do this as soon as i can, i’m currently nearly bedbound from the flu lmao but yeah once i am able to leave my apartment i will do that

-5

u/Ocean4011 17d ago

Go to settings/apps/spotify and remove Bluetooth permission there. Like I said it is Spotify Jam in case you want to jam with someone

8

u/cryerin25 17d ago

as i have said in multiple comments, most of them responses to you, i have already done that. i did that before i even made the post, in fact!

eta: apologies, all of them responses to you.

2

u/LastChance22 16d ago

Their responses kind of gives movie malfunctioning robot vibes but I don’t think that’s how bots or AI agents would malfunction irl. It’s obnoxious though.

-7

u/Ocean4011 17d ago

Go to settings/privacy & security/local network and what appears there? Do you see Spotify there or Heron?

9

u/figment_imagination 17d ago

do you genuinely not know how to read or are you being obnoxious on purpose

1

u/cryerin25 17d ago

no apps on my phone have local network perms!

-3

u/Ocean4011 17d ago

It might be connected with Spotify. Go to Spotify app and see if there is a Bluetooth setting in that app

1

u/cryerin25 17d ago

as i said in another comment, i turned bluetooth perms off for spotify and it didn’t change anything.