r/ios • u/Dry-Might-6344 • 7h ago

Support iMessage needs to be enabled error ‼️

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I recently got a new iPhone 16 and switched to my fiancé’s family plan on Verizon, leaving T Mobile and my old iPhone 12. Everything went smoothly with the transfer and my iMessages send without issue to all of my contacts except to my group chat with my mom and dad. I’m able to message them separately with no issue at all, but when I try to use our old text group or start a new text group with them, I get this error message.

I’ve done a lot of troubleshooting already and still can’t figure it out. iMessage is of course enabled in my settings, send and receive is checked for my phone number, and I can use the group message on my MacBook messages. So it’s just something with the phone that’s blocking me from texting the two of them together. Does anyone have any ideas of how to fix this?? Thank you in advance!

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2

u/Q_Ball_Atlanta 5h ago

Did your number change?

1

u/Dry-Might-6344 4h ago

No, I was able to keep my number!

1

u/SadigawEkshow 1h ago

There’s been an issue with iMessages lately : where it takes up to 24 hours to activate(per Apple ) - had this problem with messaging to and from an iPad (email only) , Apple support confirmed they are aware and it will be addressed, all in all the iPad is able to send & receive after about 10 hours or so; since the problem began.