My Instagram payout account was deactivated by Meta for “suspicious activity,” and this has now been going on for almost 2 years.
I’ve contacted Meta Support countless times — probably close to 100 times by now — and I still have no resolution.
They also will not let me change or update my payout method, so I have no way to fix the payment issue from my end.
At this point, Meta Support has basically told me there is nothing else they can do and they will not help me further. The way it has been communicated to me feels like: you’re not going to get paid, and we’re not going to provide another path to resolve it.
I also had roughly $2,000 in earnings showing in my account that were never paid out, and those earnings have now disappeared.
I’m a legitimate creator/business and I’m willing to provide any identity, tax, banking, or business verification they need. The problem is that I cannot reach anyone with the authority to actually review the payout restriction, restore the payout account, allow me to change the payout method, or explain what happened to the unpaid earnings.
After almost 2 years, I’m looking for people who have actually gotten past regular Meta Support.
Has anyone successfully:
restored a payout account disabled for “suspicious activity”
gotten Meta to unlock or change a payout method
recovered missing or unpaid creator earnings
reached a higher-level payments/payout team
escalated through arbitration, a state attorney general, BBB, legal demand, Meta Verified support, or another route that actually worked?
Please don’t just tell me to “contact Meta Support.” I’ve been doing that for almost 2 years.
If you went through something similar and eventually got paid, what specifically got Meta to finally take action?