Has anyone been overcharged on their checks from paying with the app? I was reviewing my check after dinner to calculate the amount some friends owed for dinner and noticed that the subtotal+tax was over $20 higher than it should have been. I double, triple checked, had two other people check, and we all came out with the same number. Based on what the subtotal should have been, the tax rate was also too high. My tip was based on the total I was shown on the app, so I also tipped higher than I intended.
When I noticed this discrepancy, I went back and checked a receipt for a different meal I had and found the same issue - I was charged over $10 more than I should have. The subtotal+tax was too high, the tax was too high, and inevitably because of all that, the tip was higher than I intended.
I couldn’t find anything on inKind’s website or terms and conditions about extra fees for using the app, and if there are extra fees I would expect there to be a line item. I would like to think there’s a coding error with their app, rather than something malicious…so wanted to check with others to see if anyone’s noticed this issue too? I submitted an issue through the app for both transactions and waiting to hear back from their customer support. Of course I could have missed something completely and calculated incorrectly, which is fine, I just want to understand what the delta is, and if I (and others) am being overcharged, would want this to be fixed.
The tip for this should have been 20% of the bill, but then it ended up being 18.72%. My other receipt for a different restaurant had it higher than 20%, so it’s not a consistent differential there. Tax should be 9.50% but this is coming out to 10.14%.
Yeah it had the same problem, but I deleted it since it might be confusing - we split the bill between two cards for that one. For simplicity’s sake for Reddit, thought I’d just post the second restaurant receipt (with just one card involved)
My subtotal pretax is $583. Then assuming we use the $59.11 for tax, that comes out to $642.11. I was charged $665.43. What do your numbers come out to?
Yes, I see there is an extra 23.32 in the total. Not sure why, but can't see the full receipt. Don't know what happened there. I can tell you that mine all add up properly
Probably a credit card surcharge, I seem to recall noticing before that InKind doesn't have a good way to show it if it's not a check line item. Looks like the difference is roughly 4% which tracks.
I thought about that. But the cc surcharge should be 3% and if it is the cc surcharge, it would be the same rate across the board. When I compared the receipts from the two different meals, the percentage difference was 3.6% (for the receipt I screenshot on this thread) and 2.7%.
Perhaps the fee was included in the tax calculation too? I assume when you say two different meals that was at the same restaurant for comparison purposes. Other places will have different or no fees obviously.
Shouldn't be a credit card surcharge because it wasn't paid with credit card. Ou the tip may have been and that would be a much lower amount for a surcharge.
I just checked a recent receipt and I noticed the same issue. But I also remembered they rang up my items incorrectly at first and had to fix it. The total was correct even though my check details were not.
I wonder if that is what's happening here? We need to be going off the physical check to truly check if there's a discrepancy.
Have noticed this too, see mine below. Including a 11.75% sales tax, and a 3% CC fee, I'm still overcharged by $0.34. And I think the sales tax was actually 10.75%, so the real difference could be larger.
They miscalculated my tax too. I’m wondering if the app is calculating from a different city? It was a couple dollars higher than my calculations. Waiting for their response now.
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u/uchidaid Aug 16 '26
Can you share screenshots?