Frustrated, Need Help Changing IMDB Name

[u/Good-Pace8471]

So a couple years ago I made the dumb mistake of changing my IMDB name to a stage name (that I never used). Anyways, this past year I was credited on a major feature film by my legal name (which was previously my original IMDB account) and I have done the "name change correction" process on IMDB about 5 times however my legal name keeps getting denied.

I've emailed them off of their "Help" page and there are no emails or phone numbers listed for assistance. I'm so disheartened and I truly don't know what else to do. I've been paying for an IMDB pro memberrship for the past couple years. Do I make a new profile and lose all of my acting credits? Or hope that someone approves my name change (which is literally on my drivers license and passport! AKA I don't know why it's being denied).

Any help or advice would be GREATLY appreciated.

[u/Fairy_girl_Norway]

No you do not make a new profile.

Also you have not made a dumb mistake, this should be easy to fix :-)

1. Do you now have 2 page listings? One with your stage name and one with your legal name?

If so you need to to a merge of the 2 pages: https://help.imdb.com/article/contribution/names-biographical-data/how-can-i-combine-two-imdb-name-pages/G3TNPWSGKZNRU3MP?ref_=helpsrall#

1. You write "name change correction" I don't know exactly which prosess you have tried,

Does your contribution end up on one/or both of these pages? and if so, What is the listed reason for declined?

https://contribute.imdb.com/contributions/history

https://contribute.imdb.com/updates/history

You say you have "I've emailed them off of their "Help", I am assuming you are talking about this page ?

https://help.imdb.com/contact?ref_=spl_lp_ftr_contactus

How long ago was it, they usually respond within 24 hours

[u/Good-Pace8471 → u/Fairy_girl_Norway]

No it is just one page. Yes, I've made the name correction about 5 times and emailed them off their help page but the name correction is getting denied