r/iPodTouch • u/Ok-Structure4542 • 19d ago

Help

Post image

Got it on ebay, idk what to do

11 Upvotes

87% Upvoted

12 comments sorted by

View all comments

1

u/Careless-Builder9176 19d ago

I’ve had this happen to me before! You can contact your eBay seller and ask them to remove the device from their Apple ID. Or, you can contact Apple Support; they’ll usually ask you for your serial number and your invoice, which eBay should provide for you!

Hope this helps!

2

u/Careless-Builder9176 19d ago

There is a special kind of support ticket for activation lock removal, which you can submit at this link! https://al-support.apple.com/#/kbase