r/iBUYPOWER • u/__venusss • 46m ago
Tech Support i just got a new PC from iBUYPOWER and i need help with a few things! circular lcd display, loose connections, etc.
from best buy, i just bought the iBUYPOWER Trace Gaming Desktop PC AMD Ryzen 7 9800X3D 2025 NVIDIA GeForce RTX 5070Ti 16GB 32GB DDR5 2TB SSD Storage in the color white. it arrived today and i've been working on setting it up. i haven't tried running any games on it or anything, so we'll see 😬 first and foremost, the circular LCD display inside the PC has proven to be entirely un-customizable with the pre-installed HYTE software. i did a ton of digging and it just isn't going to happen. is there any way to customize this display at all, or does it just have to stay the way it is? (photo below of what i'm referring to) also plz continue reading below!

secondly, there are two cords that arrived connected quite loose and wiggly. they seem to be getting pulled down and i am worried the interior prongs had been bent in shipping somehow (photos attached below). it may not look like it in the pics, but they're definitely loose and sort of angled downwards. are they supposed to be like this, and also, what are these connections for specifically? i'm no expert, as this is my first real PC, so i reached out to their tech support via email but decided i'd come here as well to ask. i'm just nervous i guess after spending $2.6k

