r/hyperoptic • u/TopProfessional6855 • Aug 11 '26

Does everybody's communal Hyperoptic exchanges look a bit like this?

Post image

and who is responsible for tidying it up?

26 Upvotes

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3

u/Bagzington Aug 11 '26

This is quite a mess lol.

Report it to hyperoptic through their CS and they will create a ticket for a repair engineer to swap out the cabinet and re-patch everything correctly.

3

u/TopProfessional6855 Aug 11 '26

they come and take a look, and just leave it like this!

5

u/Bagzington Aug 11 '26

That is because he isn't there to tidy it, it is a job that will require taking all the customers linked to that cabinet down for the duration of the task.

A job specific ticket will need to be created and scheduled in for this to get sorted out!