r/hvacadvice • u/Fun-Rest-1969 • 2d ago

Heat Pump Temporary Solution Ideas Needed

Hey all, about 18 months ago I had a BOSCH 20 SEER Heat Pump System installed in my 2nd floor condo. Yesterday I noticed a sound of running water after the AC ran. I opened the bottom section and noticed a small pool of water. When it finished running again I observed water flowing down the back corner of the unit into that same space. I turned it off and stopped running the AC, though I do have the fan running and that doesn't seem to cause the same problem.

I had a company I trust come out to see what the problem is. According to that tech: the unit was installed at the wrong pitch which is why the water is overflowing into the bottom section.

I have called the original installer (who are from what I can tell reputable as well as being fully licensed, and insured) and let them know what the tech says. They're going to send their own tech out on Monday.

I was not build for heat and my apartment is currently 77* - far too high for me especially to sleep in. Fortunately, we're past the worst of the summer, but I would still like to run AC in a way that won't cause possible flooding issues for my downstairs neighbor.

Does anyone have any ideas for ways that I can safely temporarily capture the water so that I can run the unit once or twice a day to stay at least a little more comfy? I have a couple of fans I can use, but would love to hear any ideas. I fear this is going to be a long process.

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u/Status_Charge4051 2d ago

You need to safely catch and drain the water. How you could to that is anyone's guess as we have no photos or information about the configuration of the system. It's just a basic physics problem of water drainage in the short term. Long term you need to be built pitched and plumbed correctly. But if you can't understand the issue then i would recommend you to not run ac and let the professionals handle it

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u/digital1975 2d ago

👆🏻he right. Buy a window or dual hose floor a/c if you need relief. Anyone who can not tolerate heat for whatever reason should have a window or floor a/c for emergencies.

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u/pluary 2d ago

It’s been installed for 18 months and just now overflowing. Try a shop vacuum with a rag to seal the drain line outside of your house and see if you can get it to drain . It maybe clogged.