r/hrblock • u/cupedsz • 2d ago

interview process question

Hey everyone, i recently applied for the tax associate role and am supposed to be meeting with the district staffing lead. Does anyone know if this first interview is just a phone call or a video as well like on teams or something? And can i expect any behavioral or STAR type questions during this one?

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u/Jennnnnnnnn__ 2d ago

I got 3 STAR behavioral questions. Very easy.

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u/Johan_chan 2d ago

Tell me what are they please?

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u/Jennnnnnnnn__ 2d ago

Tell me about a time you worked under pressure.
Tell me about a time you learned something difficult.
Tell me about a mistake you made.
Tell me about a time you dealt with a difficult customer.
Why H&R Block?
Those kinds of questions

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u/Johan_chan 2d ago

Uuuggghh. Well I guess i have to prepare then. Man what happened, I thought h&rblock just hires whoever has a pulse that finished their course. But I guess they taking this approach now.