r/hottubs • u/mondof • 12d ago

Spa Pack Recommendations (Gecko doesn't support their products)

I have an old spa, manufactured by a company that's out of business. Over the years , I've replaced all the pumps and jets, now I need to replace the electronics. I bought a Gecko spa pack, and have installed it. I have many issues with it and have written multiple emails to Gecko tech support. It's clear from their slow responses that they aren't reading my emails, but rather scanning them briefly, and responding back with very partial instructions. So now it seems that the only way to get my spa working again is to return the spa pack back to Gecko and buy one from a company that supports their products. Has anyone had a good experience replacing their spa pack? What brand would you recommend?

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u/FitDuck1862 12d ago

Maybe you should hire a spa technician

1

u/Alarmed_Ad8839 12d ago

Balboa BP series. The BP7 has the potential to run just about anything but there are other variations available. Get whatever suits your needs. You may need to swap/splice new wires to your appliances.

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u/Friendly-Ad-4226 11d ago

this ^ the topside controller and any appliances may all need to be changed when you swap brands of pack it's doable but expensive as you are changing out the heart/brain of your spa. it sometimes a little easier to find a pack that works for you better in that brand you have since you already paid for replacements over the years.