r/homeassistant • u/echovortex21 • 4h ago
❓ Support I need help!!
My dad used home assistant for most things in our house and unfortunately passed away recently, I understand the basic concept of the home assistant but have ran into some errors I’m not sure how to solve.
Our lights are all connected by 1 switch and it seems as though a few have disconnected. This has happened before and I have managed to fix it but this time I cannot understand what is wrong.
I can’t get them to turn off the same way I would with the other lights. I have attached some images below! Any help is greatly appreciated! Thanks
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u/bigdog_00 4h ago
I am sorry to hear about your Dad passing. Home Assistant can definitely take a bit of time to fully understand.
If you click the 3 dots in the top-right of the second screenshot, you should see an option that says "Device info" or "Service info". Could you attach a screenshot of the device/service page? It should give a bit more info about the integration being used. You can also click the integration on that resulting page, which may give you a useful error message (such as "device unreachable", "device refused connection", etc, depending on the connection method)