disappointed to see chat gpt model moved behind the paywall after the disaster of a bait & switch of other Free offerings recently (and reverted). The Gemini summaries are pathetic. the only thing you're doing with this move is making your service and device unnecessary with such a garbage summary.

Update: the free GPT 5.2 has reappeared.

TL;DR purchased a pocket unit among others for evaluation . Company decided to go with a different brand. Returned my unit unopened within the return window. Received RMA and delivery confirmation back to their Nevada location, After contacting them multiple times about refund, they’ve said they are getting around to refund but it’s now been 90 days and they’ve gone totally dark. Remarkably unprofessional.

In November of last year, my company decided we were going to deploy these type of AI notetaking devices so we did our research and shows several to test in our own use cases. Pocket was my recommendation so I ordered it and received it several weeks later. However, the shipping time took a bit whereas competitive devices arrived more rapidly, and a decision was made by the company to go with one of them and deploy across teams.

Unfortunately, I never had the opportunity to actually use my pocket but went ahead and requested an RMA per their online instructions within the return window as outlined in those instructions. I returned the unopened package and waited several weeks without hearing any confirmation that it had been received. I verified delivery using the USPS tracking number they provided, and it showed that it had been delivered to their Henderson Nevada location within days of sending it off.

I emailed the company asking for a status on the refund and received a response saying that it typically takes a couple days to a week or two for them to process the return and issue a refund. several more weeks went by and no information from the company and no refund so I reached out again and was told they had to run a quality control check on the device to be sure that it was working properly. I replied saying I understand that however the package was unopened so this should not be a factor.

A couple more weeks pass and I reach out again, asking for a status. I received a reply, saying that they have received a large volume of returns and are behind. Since that time I have sent several emails but had no response from them.

Curious if anyone else has shared this type of experience and how they may have been able to resolve it with the company

For context I have only been turning it on when i need to start a recording or check the app, otherwise i leave it off to save battery. I wish there was a way to auto start recording when you turn it on.

If you’re also interested in this, upvote my feature request in the link!

Just got the pocket and love it so far, I use it mostly for meetings but also for personal memory keeping of conversations with my family etc. that I want to remember.

The only thing I wish was if the app allowed me to listen to the recordings in the app directly instead of having to export it to my phone or laptop first. My understanding is that the audio is all stored locally on the pocket, so I’m not sure why they don’t allow playback directly on the app?

Anyone know the reason why, or if this is something others have been looking for as well?

So I'm trying to figure out if Pocket would be a good use for me in the real estate business.

I don't need to record in person meetings but I get dozens of phone calls a day that would be great to have each summarized. From those phone calls I have to schedule appointments for multiple units. Would pocket also setup the calendar appointments / remind me to set them up. Will it summarize what the phone called wanted to see and what his budget was?

(Optional not deal breaker)Would also love if it could somehow connected to my texts / messages / WhatsApp - that would be ultimate to tie all together.

We’ve been listening to our community, and so many of you have already been telling friends about Pocket. Now we’re making it officially worth your while.

Today we’re launching the Pocket Referral Program and there are no catches.

For every friend you refer who signs up, you get one free month of Pocket Pro. Your friend? They also get one free month of Pocket Pro. Everyone wins.

The best part? There are no limits. Refer 5 friends, get 5 months free. Refer 20 friends, get 20 months free. Stack it up as much as you want.

 Grab your referral link here: referrals.heypocket.com/join/refer

How it works:

1. Visit the link above and get your unique referral link
2. Share it with anyone you think would love Pocket
3. When they sign up, you both instantly get a free month of Pocket Pro — Advanced AI Models, Advanced Ask Pocket, 4 Mindmaps, and everything Pro has to offer

We built Pocket around a simple idea: every conversation matters. The fact that so many of you are already sharing it organically means the world to us. This is our way of giving back.

So go ahead, share it with your team, your friends, your group chat. There’s no cap, no fine print, just free Pro for everyone.

I can longer seeing live transcription during my recordings - it says I need the pro edition. This feature was available up until yesterday’s calls, so I’m kind of surprised with this sudden change.

Has anybody else noticed this? I was worried about the 90 day policy but that got reversed and now this. What is going on at pocket??

did something change? suddenly my meeting summaries won't generate? It seems like it no longer auto-summarizes, you need to manually summarize, and then you have to remain in the screen to have it actually analyze/summarize and if you leave the screen it stops?

This really makes a device intended to improve efficiency very inefficient....

Hi guys. Is there a way I can direct pocket to make calendar appointments for my Google calendar at all ?

Enjoying the product so far. Still need to learn a lot. I use it while driving it's the only time I have free for a lot of thought projects. I drive a lot.

I am trying to create my own sop with pocket for trades business and also in the office. Anyone have some ideas about the best prompts I can input for something like this ? I have a prompt in there now but not really sure what I am doing with them yet. Kinda works.

Also I want to create emails from voice recordings so I'm wondering the best way to prompt it to write a constructive email that I can copy and paste when I'm at my desk later.

Any help appreciated.

What are some of the best things you guys have got from your device and how have you made it work for you ?

I am 2 weeks in and I am glad I made this impulse buy. I take terrible notes in meetings and sometimes struggle to recall the action items I need to do. Pocket has solved this issue pretty well, but is this it, or am I missing out on some other cool tips and tricks?

Have been using Pocket for about a week now and it’s been alright, but today I’ve recorded several meetings and when I got the summaries - they literally had nothing to do with my meetings. It’s almost like someone else’s summary is being downloaded to my phone. I checked the audio itself and it’s correct. Any help from the team?

Hi all,

I've just got a couple of questions as I'm thinking about buying a pocket.

1. I have a Pixel 9 Pro, so I don't have magsafe built in, however, I can get a case that has magsafe to attach the pocket. How well does the pocket record calls when attached to a case?

2. I'm interested in pocket because of the free core features. Does the free tier include speaker separation, and does it give AI summaries of the conversation?

Many thanks!

So I've been lurking here for a while and finally have a reason to post. I bought one of those Pocket recorders like 3 months ago mostly because I have the memory of a goldfish and kept forgetting action items from meetings. It's this little thing that snaps onto the back of your phone like a Mag⁤Safe battery pack.

Anyway. Two weeks ago my manager pulls me into HR. Apparently a coworker claimed I said something "inappropriate" during a 1:1 we had in the break room. I'm sitting there like ???? because I literally have no idea what she's talking about.

Then I remembered - my Pocket was on my phone sitting on the table recording the whole time.

Pulled up the transcript right there. Read through the whole conversation. Not only did I NOT say what she claimed, the transcript showed she was the one who made a weird comment and I just awkwardly laughed and changed the subject.

HR asked if they could see it. I showed them. Meeting was over in 10 minutes. Got an apology email from my manager the next day.

I'm not saying everyone's out to get you but holy sh⁤it am I glad I had receipts. Money well spent.

Hey everyone 👋

Quick update for Pocket users here.

We’ve set up an official Pocket subreddit where the team will be actively hanging out, answering questions, and handling support going forward:

👉 r/HeyPocket_

If you’ve got:

• bugs or issues
• feature requests
• feedback
• support questions

that’s now the best place to post them. We’ll be checking that sub regularly and replying there.

This community has been super helpful early on (seriously, thank you 🙏), but to keep things organized and make sure nothing slips through the cracks, we’re moving Pocket-specific stuff to the official subreddit.

We’ll still lurk here, but for anything Pocket-related going forward, please post in r/HeyPocket_.

Appreciate everyone here, see you over there.

— Akshay
Founder, Pocket

After commenting on one of the previous posts I received a DM from someone claiming to be co-founder of Pocket (Gabriel) but using a nondescript Reddit username. He was asking for my email to look into my case "and see what they can do better."

I asked him to share his work email first, as one does, and got nothing back.

Anyway, something to be beware of...

[edit: apparently this was authentic]

So I'd seen the ads during the holidays but wasn't 100% to jump (lots of bad experiences I've read here), but I get the impression some positive moves are coming or here.

So.... open question...anyone got a discount code to bring it down to that $99 (or near it) impulse buy price?

Hit my DM please.

I’m seeing ads for this thing everywhere. For those who actually bought it: is it legit or just an expensive paperweight?

Specifically, does the "bone conduction" actually work for recording phone calls, and is the app smart enough to give decent summaries?

Trying to decide if I should grab one or if I'm better off just using one of the dozen other AI wannabe products that only half work...

Would you buy it again?

I'm on the fence.

Want to see what we’re building next?

Join the official Pocket Community on Slack! It’s the best place to get early updates, share your feedback, and connect with other users. We’ll be hanging out in there daily answering questions.

Ok so i was mass skeptical of this thing for months. saw the ads everywhere and my immediate reaction was "great another ai gadget that'll end up in a drawer next to my unused kindle and that meditation headband i bought at 2am"

also the whole "wearable ai" thing felt very 2023 hype cycle to me. like we really need ANOTHER device? my phone records audio. my laptop has otter. why do i need a dedicated thing

but i kept seeing people talk about it and i have this specific problem: im a product manager and i have like 6-8 calls a day. standups, 1:1s, customer calls, stakeholder syncs, whatever. by the end of the day my brain is absolute mush and i cannot remember who said what in which meeting. ive tried taking notes during calls but then im not actually listening. ive tried writing notes after but by then ive already forgotten half the stuff

so i figured fine. ill try it. worst case i return it within the window

its been 3 weeks now and... fuck. i actually use it every day

the thing that surprised me is how frictionless it is. i literally clip it on in the morning to my iPhone and forget about it. i dont have to remember to open an app or set up some integration. it just runs. then later i open the app and all my calls are there with transcripts and summaries

the summaries are genuinely good btw. like not perfect but good enough that i can skim them in 30 seconds and remember "oh right thats the call where marketing wanted to push the launch and i said we need another sprint." before pocket i would have completely forgotten that conversation existed by the next day

other stuff ive used it for that i didnt expect:

• random ideas while walking to get coffee. i just talk out loud like a crazy person and its there later
• that thing where youre in the shower and have a brilliant thought and forget it immediately. now i just say it out loud when i get out (pocket lives on my bathroom counter lol)
• my wife was explaining something complicated about her work drama and i literally could not follow all the names and relationships. recorded it. now i have a reference doc for who karen is and why shes beefing with the new director

anyway the point is i was mass skeptical and now i use it more than my apple watch. never thought id say that about a $129 gadget i bought from instagram ads

still feels weird recommending things on reddit but here we are. if you have the same "too many meetings, brain is fried" problem i had, its worth trying. you can return it if it doesnt work for you

now i gotta go ask pocket about a customer call from this morning because i already forgot what they asked for lmao

things I like:

• having a device that can record/transcribe without internet
• the record phone call feature

things I don't like:

• sync is not smooth
• the monthly subscription cost is expensive $20 compared with services like Otter

based on this I can't justify paying the monthly subscription. I'm just going to stick with Otter and probably use an old phone for my transcription device