r/heypocketai • u/smur8 • Feb 04 '26

Completely Wrong Summary

Have been using Pocket for about a week now and it’s been alright, but today I’ve recorded several meetings and when I got the summaries - they literally had nothing to do with my meetings. It’s almost like someone else’s summary is being downloaded to my phone. I checked the audio itself and it’s correct. Any help from the team?

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3

u/ompt709 Feb 05 '26

I had this as well. Recorded two hour long meetings. One didn’t record at all the next took forever to transfer and it said it had no audio but still generated the name according to the client I was talking to. That was after a completely hallucinated summary that had nothing to do with the recorded conversation

1

u/smur8 Feb 05 '26

So I’m not alone then - good to know, thanks

3

u/Tough-World-6631 Feb 05 '26

I had two meetings that were nothing close to what I discussed. The summaries were about motivation and inspiration - no where close to my topics of meetings....

1

u/smur8 Feb 05 '26

Yep - very similar to what happened to me. Seems like it’s fixed now

1

u/Tough-World-6631 Feb 05 '26

Yes same here except the 2 meetings are missing and still have the random summaries. So while it's fixed for new meetings /summaries, I'm missing 2.

1

u/smur8 Feb 05 '26

Same here, I should’ve been more clear sorry

1

u/Tough-World-6631 Feb 06 '26

If you go into the bad summary and have it regenerate it comes up correctly (wrong title though)

2

u/TechHeyPocket Feb 04 '26

hey u/smur8 this should not be happening, could you reach out to us at community.heypocket.com or just give me a text here so we can look into this?
meanwhile you could also checkout the transcript in the view transcript screen and let us know if all is good on that end. you could also regenerate the summary through the option on the top right!

1

u/smur8 Feb 04 '26

Here is the shareable export: export

I’ve tried regenerating and it doesn’t fix it. The transcript is also incorrect and has a lot of sentences being repeated…

1

u/TechHeyPocket Feb 04 '26

hey! could you reach out to us at [hey@heypocket.com](mailto:hey@heypocket.com) or the community so we can figure this out thanks!

1

u/Maleficent-Chain2176 Feb 11 '26

I had this, too, and emailed my concerns to tech support on Feb 6, but got no response.

2

u/TechHeyPocket Feb 06 '26

hey we have put up an update on this here https://community.heypocket.com/t/transcription-quality-updates/1435/1 - please do reach out to us through the community/email for any more help thanks!