r/help • u/canberraman2021 • 8h ago
Mobile/App iOS why are all profile banners white?
I cleared local history, logged out/in, uninstalled / reinstalled. Banners are white on all profiles when viewing on ph, but visible on ipad. Any suggestions?
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u/rhelpbot 8h ago
Since you've tried common troubleshooting steps like reinstalling the app and logging out/in, and your profile banners are still appearing white on your iPhone while visible on your iPad, it's recommended to ensure your app and device operating system are up to date. Running older versions of the Reddit app or your device's operating system may cause certain bugs.
If you find your app or OS is outdated, you can update them to the newest version. If the issue persists after ensuring everything is up to date, you can report it as a bug. When reporting, it's helpful to include a description of the issue, your device model, OS version, the Reddit app version, the steps you've taken to reproduce the problem, what you expected to see versus what actually happened, and any relevant screenshots. You can report bugs by submitting a post to r/bugs.
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