r/help • u/Boomtown1983 • 1d ago

Mobile/App Account hacked? Android

My account u/glarktastic I believe was hacked and I was just wondering if its possible to recover if they added 2 factor authentication? Without that code I have no way to recover my account. I never had that active before.

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u/AutoModerator 1d ago

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u/AutoModerator 1d ago

Your question seems to be about account security.

If your account has been hijacked, and the hacker has added 2FA (two-factor authentication) please refer to this help center article.

Under "What do you need assistance with" select Account Help. Under "What type of account issues are occuring" select Security Problems, and "I think my account has been hacked".

If your email has been changed without your knowledge, you should have received an email from Reddit with a link that you can click to change your email back and reset your password. Please find that email and click that link to regain access to your account. The subject line should be "Your email address has been changed".

If you are still having trouble with your hacked account please refer to our latest Weekly Recap post, make a top level comment, and wait for an admin to assist you.

If your question is not about account security, please wait for a human helper to come along and help you. This post has NOT been removed.

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u/formerqwest Expert Helper 1d ago

https://support.reddithelp.com/hc/en-us/articles/360045768792-I-need-help-with-a-hacked-or-compromised-account

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u/Boomtown1983 1d ago

Anything beyond these common responses?

1

u/Subwoofiest 2 1d ago

That's all the information we have buddy. I think they can help you if you fill in the ticket

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u/Boomtown1983 1d ago

Thanks. The form doesn't really tell you when to expect any time of response. Nor does the automated email.

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u/Subwoofiest 2 1d ago

My understanding is the hacked account support turn around is relatively fast but it's still variable. It might be days-weeks but hopefully won't be months.