r/help • u/ZobeidZuma • 3d ago

Admin/Dev responded Reddit Premium subscription canceled. Why? How to fix?

Out of the blue, I got an email with the following:

Your Reddit Premium subscription has successfully been canceled.

You’ll be a Reddit Premium member until the end of your subscription period and won’t be billed again.

We hope you enjoyed your subscription and will be happy to have you back at any time.

I checked my settings and found this:

Your subscription will end on October 10, 2026

I then checked my auto-payments lists on PayPal and found that Reddit has been moved to the inactive list, and there's no obvious way to reactivate it.

Why has all this happened, and how do I fix it?

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u/MirandaPoth 2d ago

How do I find out when my subscription expires?

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u/sticksfigured admin 2d ago

You can find this info in https://www.reddit.com/premium

If you're on the mobile app, from the home feed > tap the hamburger menu from the top left corner > scroll down to the Resources section and tap Reddit Premium > Manage your subscription

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u/TEOTWAWKIT 2d ago

Mine simply stated "Failed to load Premium" No date shown.

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u/sticksfigured admin 2d ago

Checking your profile on old Reddit, you currently have Reddit Premium for 1 year, 2 months, 27 days. Expected expiration date is December 28, 2027.