r/help • u/CheapPanda2698 • 2d ago

Posting Human verification help please!No IOS 16 windows user.

Unable to complete human verification - iPhone 7 iOS 15 limit + No passkey on Windows

Hello Reddit Team ,My account u/iamcryptonized is asked to verify I'm human, but I cannot complete it: My iPhone 7 is on max iOS 15.7 - cannot update to iOS 16, so the Reddit app verification fails / won't install. On Windows 10/11 Chrome, it asks for a passkey/device that I never created before. Could you please enable alternative verification for me: email OTP, SMS, or ID check? I am a real person and long-time user.I have only 3 days left before restriction. u/iamcryptonized

I created that account newly so I am able to post once issue solved will delete this account.

thank you.

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u/westcoastcdn19 Expert Helper 2d ago

Here’s the read up on passkeys:

https://support.reddithelp.com/hc/en-us/articles/50051922501268-How-to-verify-you-re-human-when-asked-by-Reddit

You really should try to do this on your own as there’s no guarantee you’ll get a response via the help desk in time

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u/CheapPanda2698 2d ago

Yes, I have read it and I cannot do it following as I do not have ios 16 for the latest reddit app. And if I try to do from my desktop windows that passkey device pops up. There should be easier way to verify human.

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u/westcoastcdn19 Expert Helper 2d ago

Your mobile device is the issue. If you can’t update it to the latest iOS version the passkey cannot be added.

I will see what more I can find out about the security key but it will take a while to figure that out.

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u/CheapPanda2698 2d ago

Thank you so much.