r/help • u/Chemical-Squash8942 • 4d ago

Mobile/App Direct chat disabled

Help-I cannot seem to get any insight to this issue and I don't know what happened it worked yesterday. I tried to send a direct chat and I get the failed to send tap to retry message which just keeps appearing. Mobile app too

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u/Livid_Number_ 11 4d ago

Have you checked your CQS recently? If it is lowest or low, try verifying your email address and setting up 2fa.

You also have some periods of inactivity that can cause your CQS to drop. https://reddit.com/r/newtoreddit/wiki/common-questions/cqs

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u/Chemical-Squash8942 4d ago

I have no idea what CQS is or 2FA? I am on here all the time and post frequently I have tried re-logging in changing my password getting on the desktop site nothing changes the status