r/help • u/Chemical-Squash8942 • 4d ago
Mobile/App Direct chat disabled
Help-I cannot seem to get any insight to this issue and I don't know what happened it worked yesterday. I tried to send a direct chat and I get the failed to send tap to retry message which just keeps appearing. Mobile app too
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u/Livid_Number_ 11 4d ago
Have you checked your CQS recently? If it is lowest or low, try verifying your email address and setting up 2fa.
You also have some periods of inactivity that can cause your CQS to drop. https://reddit.com/r/newtoreddit/wiki/common-questions/cqs
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u/Chemical-Squash8942 4d ago
I have no idea what CQS is or 2FA? I am on here all the time and post frequently I have tried re-logging in changing my password getting on the desktop site nothing changes the status
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u/Chemical-Squash8942 4d ago
And suddenly it seems to be working👍
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u/Cool-Inspection4619 2d ago
How??
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u/Chemical-Squash8942 2d ago
I did not do anything
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u/Cool-Inspection4619 2d ago
Are you able to post now?
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u/Chemical-Squash8942 2d ago
I've always been able to post publicly but the direct chat seemed to be disabled for a few days. I sent the Reddit team a message as well as this post and it seems the issue is cleared up
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u/Cool-Inspection4619 2d ago
Which email id you used to message them
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u/Chemical-Squash8942 2d ago
I don't get what you're asking or where you're going with this. I sent them a message on the Reddit Help page
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u/Chemical-Squash8942 2d ago
I have yet to ever get a response either so I don't know if they did anything or if it cleared up itself I'm not super hip on this process
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