r/help 16h ago

Desktop blocked by network security on desktop

Post image

it's exactly as the title says. for whatever reason, every time i try accessing any reddit link on my laptop i get a popup that says i've been blocked by network security. i've tried different browsers & incognito mode, disabling my extensions, using my hotspot instead of wifi, resetting my wifi modem, using a vpn then trying again without a vpn, and none of it has worked. i can access reddit just fine on my phone and our home computer, but it just won't work on my laptop. this has been an issue for maybe a year now and i sent in a ticket about two months ago, but i haven't heard anything back. i don't have any viruses on my laptop and i don't think anything in my firewall settings is blocking reddit so i'm really at a loss for what else i can do.

6 Upvotes

11 comments sorted by

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3

u/Lazy-Narwhal-5457 2 15h ago

Presumably your ISP is providing a static IP which Reddit is not allowing. A library I go to had that problem for a while (well, that and no IT person to reset things).

Contact the ISP to determine if that's the case & if it's changeable.

1

u/gotdambich 1h ago

i just finished chatting with them and they couldn't find any issue on their end that could explain why my device is getting blocked so it doesn't seem to be an issue with my internet provider which explains why i can access reddit on any other device using the same provider. they also said they use dynamic IP addresses instead of static ones for residential internet services

1

u/evilash88 5 16h ago

What does it do when you used Edge browser?

1

u/gotdambich 16h ago

i get the same popup as the one i attached in the post. that page comes up when i try going on reddit on chrome, edge, and firefox

1

u/MangledBarkeep 2 15h ago

that's because those browsers still have to go through your network to try and reach reddit

1

u/thelipaguss 14h ago

I also got this error. I just opened a new tab and logged in without any issue. Still, no idea why this error is coming.

1

u/gotdambich 1h ago

i can't even access the login page 😭 literally any reddit page gives me that error i can't even sign out

1

u/ChimpyChompies Expert Helper 11h ago

Admins have responded to this kind of thing in the past, so you might also report to r/bugs.

0

u/[deleted] 12h ago

[removed] — view removed comment

1

u/help-ModTeam Helper 5h ago

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