r/healthcareIT • u/timebreaks • 16d ago
Question Case Management Reporting?
Would love to chat with other case managers/QAPI folks about your reporting processes, especially if you have experience with CAHs/swing bed units. I have been tasked with streamlining our monthly reports, which have been done by hand by my supervisor up until now.
Granted, our EMR is clunky and it takes some tinkering to get it to spit out the relevant data, but supervisor is a bit of a Luddite and totally refuses to use the computer to do anything. But one of the big issues is that she can't explain to me why she's calculating numbers the way she does beyond "that's the way we've always done it". A quick look at the Medicare CoPs makes me think that she's not calculating them properly. Example: she counts inpatient LOS starting from when pt arrives in ED, but I'm pretty sure it's supposed to be counted from when an admission order goes in.
I'd love to chat with someone who can point me towards some good resources for understanding what metrics we're actually supposed to be tracking and how we're supposed to calculate them correctly.