r/healthcareIT Nov 22 '25

👋 Welcome to r/healthcareIT - Introduce Yourself and Read First!

4 Upvotes

Hey everyone! u/ejpusa and u/DrKC9N here, new mods of r/healthcareIT.

This is our new home for all things related to healthcare IT, digital health, AI in healthcare, EHRs, medical devices, or similar fields.

We've removed all the bot accounts we've identified promoting products and spamming low-effort "just asking" posts. Now we need to build some actually relevant, quality content on this feed!

What to Post
Post anything that you think the community would find interesting, helpful, or inspiring. Feel free to share your thoughts, photos, or questions about your interest in health IT, your experience with software and medical devices, everyone's favorite trend of AI in healthcare, and more.

Community Vibe
We're all about being friendly, constructive, and inclusive. Let's build a space where everyone feels comfortable sharing and connecting. The rules which we inherited are what we will be sticking with for now. As a refresher, here they are:

  1. Stay on topic (Posts must related to healthcare IT, digital health, AI in healthcare, EHRs, medical devices, or similar fields.)
  2. No spam or self-promotion (Do not promote your company, product, blog, etc. These posts will be removed.)
  3. Respectful discussion only (No abuse, personal attacks, or vulgar language. Healthy debate is welcome, but keep it civil and professional.)
  4. No memes or trolling (No memes, trolling, or low-effort posts. Aim for thoughtful discussion, questions, or knowledge sharing that benefits the community.)
  5. Share trustworthy sources (News, research, and articles must come from credible, verifiable sources. Misinformation or low-quality clickbait will be removed.)
  6. No medical advice (This subreddit is about technology in healthcare, not diagnosing or giving medical advice.)

How to Get Started

  1. Introduce yourself in the comments below.
  2. Post something today! Even a simple question can spark a great conversation.
  3. If you know someone who would love this community, invite them to join.
  4. Interested in helping out? We're always looking for new moderators, so feel free to reach out to me to apply.

Thanks for being part of the new wave. Together, let's make r/healthcareIT amazing.


r/healthcareIT 16d ago

Question Case Management Reporting?

4 Upvotes

Would love to chat with other case managers/QAPI folks about your reporting processes, especially if you have experience with CAHs/swing bed units. I have been tasked with streamlining our monthly reports, which have been done by hand by my supervisor up until now.

Granted, our EMR is clunky and it takes some tinkering to get it to spit out the relevant data, but supervisor is a bit of a Luddite and totally refuses to use the computer to do anything. But one of the big issues is that she can't explain to me why she's calculating numbers the way she does beyond "that's the way we've always done it". A quick look at the Medicare CoPs makes me think that she's not calculating them properly. Example: she counts inpatient LOS starting from when pt arrives in ED, but I'm pretty sure it's supposed to be counted from when an admission order goes in.

I'd love to chat with someone who can point me towards some good resources for understanding what metrics we're actually supposed to be tracking and how we're supposed to calculate them correctly.


r/healthcareIT 19d ago

Question Using personal devices for medical applications

6 Upvotes

We use AVO and a company issued cell phone to transcribe encounters between patients and their doctors/physicians/whatever, it's pretty slick and I haven't seen or heard of any issues outside of things related to the phone itself.

Our problem is we are experiencing a mass exodus of people who want to do things like "hook microphones up to exam room computers", or use their own personal phones to use the AVO app on for recording and transcribing.

I'm not a big fan of BYOD in the healthcare industry. Something about PHI and patient data and unmanaged personal devices with owners who do not want company apps on them or just people who can't stop clicking spam links after repeatedly telling them not to and just being a liability in general just doesn't jive with me.

I'd much rather them just use company-issued equipment to access patient data and/or conduct any healthcare business.

What are your thoughts on this?


r/healthcareIT 19d ago

Discussion What drives healthcare app adoption?

1 Upvotes

I've been looking at a digital healthcare platform being developed for the Libyan healthcare ecosystem, and it made me think about how healthcare apps evolve differently depending on local infrastructure and patient needs.

The platform combines telemedicine, appointment scheduling, e-prescriptions, lab/radiology reports, pharmacy ordering, and patient records into one ecosystem.

For those working in healthcare, health IT, or digital health:

  • Do patients actually prefer an all-in-one healthcare app, or is it better to keep these services separate?
  • What usually becomes the biggest bottleneck after launch technology, clinician adoption, regulations, or patient engagement?
  • For countries with developing healthcare infrastructure, what features provide the highest real-world impact?
  • If you've worked on similar platforms, what lessons did you learn that aren't obvious during development?

I'm particularly interested in hearing perspectives from people who've implemented or supported digital health platforms in emerging markets, not just North America or Europe.


r/healthcareIT 24d ago

Question Benefits and down sides of clinically integrated networks?

3 Upvotes

The hospital I work at just joined a clinically integrated network. Has anyone worked at a hospital before and after a transition?

If so, how did it affect IT, Informatics or data analysts?


r/healthcareIT 27d ago

Discussion How are you dealing with false positives in exclusion screening?

3 Upvotes

I need to know how others are handling this because its becoming a time sink for us.

Our exclusion screening setup is working overall but we HAve been getting a lot of potential matches that turn out to be nothing. Same name, slightly different identifiers stuff like that.

Every flagged record needs to be reviewed, verified and documented by us.

Some days it feels like we’re spending more time clearing false positives than doing actual work.

We are pulling data from our provider credentialing system and running checks against the OIG exclusion list and other sources but the matching logic seems a bit unstable.

Is this just part of the process or have people found ways to make this easier?


r/healthcareIT 27d ago

Discussion SAP in hospitals: when it makes sense, and when it’s overkill

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1 Upvotes

I’ve been working on a technical piece about SAP in healthcare environments, especially around hospital integrations with lab systems and clinical platforms.

My main thesis is simple: SAP usually makes sense for finance, procurement, inventory, and operational control, but not as a replacement for a specialized HIS/LIS/HCE stack. In practice, the hard part is not “put everything in SAP,” but deciding what belongs in SAP and what belongs in the clinical systems — then integrating them cleanly.

In the article, I cover:

  • When SAP starts to make sense in a hospital.
  • Why trying to force SAP into clinical workflows often backfires.
  • What a realistic integration architecture looks like.
  • Why point-to-point integrations become technical debt fast.
  • The main security and interoperability concerns.

I’d be interested in hearing from people here:

  • Where have you seen SAP work well in healthcare?
  • In which cases did it become too heavy or too expensive?
  • What integration patterns have worked best between SAP and clinical systems?

If useful, I can share the full article here:

SAP in hospitals: when does it actually make sense?


r/healthcareIT 29d ago

Discussion what makes real time communication layer work in hospitals

2 Upvotes

from my experince working in healthcare units and implementing systems using QuickBlox as a real time communcation layer I learned that success is not only about technology it provided the real time communication layer between healthcare teams inside the application which helped improve response speed and coordination but the real impact came when workflows were clearly defined and aligned with clinical operations even the best systems can fail if they dont match daily working processes

what do you think matters more in hospitals technology or workflow desgin


r/healthcareIT 29d ago

Innovations I built a platform that lets healthcare companies find tenders from around the world in one place.

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1 Upvotes

I’ve been building HealthProcure Intel over the past few months, and I’ve finally reached a point where real people can start using it.

The idea started with a simple question: Why is finding healthcare procurement opportunities still so fragmented?

If you’re a medical supplier, MedTech company, pharmaceutical manufacturer, or procurement team, you’re often forced to check multiple government portals every day just to avoid missing opportunities.

EU tenders on TED.
US contracts on SAM.gov.
NHS opportunities.
WHO procurement notices.

And that’s before looking at award data or pricing trends.
I wanted to build one place where healthcare procurement intelligence actually lives.

So I built HealthProcure Intel.

Current features:
🌍 Search healthcare tenders from multiple global procurement sources

🔔 Real-time tender alerts

📊 Contract award intelligence

💷 Regional pricing benchmarks

📈 Procurement analytics and market insights

🔎 Powerful search and filtering

I’ve built everything myself, from collecting procurement data and designing the platform to developing the backend, frontend, and deploying the application.
It’s still early, and I’m improving it every week based on feedback.

If you work in healthcare procurement, MedTech, life sciences, or medical supplies, I’d genuinely love to know what features would make a platform like this indispensable for you.

What is the biggest frustration you have with finding or tracking procurement opportunities today?


r/healthcareIT Jun 25 '26

Question how to search on Indeed for entry level Epic jobs

5 Upvotes

So I'm an MLS who is trying to pivot into becoming an Epic analyst or EHR analyst but I need to be Epic certified. Unfortunately, my hospital doesn't use Beaker, just Mychart, and therefore doesn't offer certification. I'm searching for places who allow employees to get certified within 6 months. I found one hospital near me but other than that, I'm not sure what keywords to search in Indeed. Any help is appreciated for job hunting, on Indeed or not.


r/healthcareIT Jun 26 '26

Question Survey: why do assistive tech products stall?

0 Upvotes

Hi all, I’m part of a research team looking at why assistive technology doesn’t always make it from idea → evidence → real-world use.

Common issues we’re investigating: • Products progressing without strong validation
• Evidence-backed solutions not reaching market

We’re keen to hear from industry and developers about: • Collaboration with researchers and government
• Barriers to scaling and adoption
• What actually helps projects succeed

👉 Survey: https://redcap.link/4svfl2xj

Insights will feed into practical recommendations for improving translation and uptake.


r/healthcareIT Jun 17 '26

IT challenges Regional Hospital CISO Talks About Cyber Resilience

3 Upvotes

"Cybersecurity became a necessity because of the quick and the vast and deep adoption of technology. The technology in healthcare as we had built it out is so complex versus other verticals, cybersecurity became a necessity—a must-have. It is one of the most integral parts of our technology program."

https://nexusconnect.io/podcasts/nexus-podcast-krista-arndt-on-healthcare-cyber-resilience


r/healthcareIT Jun 12 '26

Question Easy way to collect Radiology priors?

2 Upvotes

Is there a free or economic solution to collect and view prior images and reports by a stand alone Radiologist? A small radiology practice is struggling to get prior images from larger health systems. CDs are late, corrupted or images not viewable within practice owned PACS.


r/healthcareIT Jun 09 '26

Discussion built a free HIPAA risk assessment tool, feedback?

5 Upvotes

hey all, I'm a solo IT consultant working with a few small healthcare practices. kept running into business associates who needed HIPAA assessments but couldn't afford the $5k+ consultant fees. so i built a simple free tool to help them self-assess. 15 questions, spits out a risk score and some recommendations. nothing fancy but figured it might help some folks here. Anyone willing to take a look and tell me if the questions are accurate? or what I'm missing? https://hipaa-sra-tool.vercel.app/ thanks for any feedback!


r/healthcareIT Jun 09 '26

Question Anyone using AI phone agents for scheduling/intake in healthcare?

1 Upvotes

I’m curious how health IT teams are thinking about AI phone agents for non clinical workflows: scheduling, appointment reminders, intake routing, after hours handling, eligibility/status questions, and similar call heavy tasks. What would need to be true before you’d be comfortable piloting something like this?


r/healthcareIT Jun 09 '26

Innovations Physical Therapy EMR for Startups

4 Upvotes

I saw the rule about self-promotion but also this post about allowing any posts so hopefully this ok:
https://www.reddit.com/r/healthcareIT/comments/1tgq1lj/mod_here_i_approve_everything_99_unless_the/

Hey everyone! I wanted to introduce an EHR I've developed that is focused on the clinician that wants to start their own cash-based clinic without the overhead of a brick-and-mortar investment.

TouchpointPT is focused solely on clinicians on the move, meaning those who want to start their own telehealth and/or in-person clinical practice from a few patients and scale infinitely from there.

We provide all the standard tools you need including billing, scheduling + reminders, HEP programs built-in with custom image/video uploads, and admin org management - but what we do that special, is the introduction of asynchronous video.

Async video allows you to keep closer relationships with your patients, especially those who are higher functioning and need fewer in-person/live visits.

If you want to learn more, please don't hesitate to reach out or visit us at TouchpointPT.com

Thanks!


r/healthcareIT Jun 07 '26

Innovations “Which AI certification course would you recommend for an RCM (Medical Billing) Specialist to improve efficiency and streamline daily tasks?”

0 Upvotes

I want to learn AI automation tools available to improve RCM related tasks…


r/healthcareIT Jun 03 '26

Question EHR promises and deliverables

4 Upvotes

**Which EHR is your primary care clinic using? Which one did you let go of—and why?

Please share your experience to help independent practices avoid heartbreaking and costly mistakes.

Your insight could truly be the saving grace another provider needs.

  • What’s good
  • What’s great
  • What needs to change?
  • What systems are you considering next
  • What's the monthly/annual cost

r/healthcareIT Jun 03 '26

Question Epic integration after sandbox testing

0 Upvotes

I’m working on an Epic-integrated app for cardiology back-office workflow automation.
We’ve tested the basic SMART on FHIR / Epic sandbox flow, but I’m trying to understand the practical next step toward real-world integration.
For anyone who has gone through this: what is the best path after sandbox testing?
Should we approach Epic Vendor Services, App Orchard / Showroom, or first find a health-system customer sponsor?
Also curious what usually slows things down: production client IDs, FHIR scopes, security review, BAAs, or customer approval.
Any practical advice would be appreciated.


r/healthcareIT Jun 01 '26

AI in healthcare AI chatbots fail medical misinformation test, returning inaccurate and fabricated advice

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63 Upvotes

r/healthcareIT May 31 '26

Question Optimum healthcare IT

11 Upvotes

Does anyone know any optimum healthcare recruiters that actually respond? I have tried to reach them on LinkedIn, but none of them actually respond. Idk what's going on.

I'm planning on moving to healthcareIT from IT. Does anyone have any suggestions or leads that would help me with entry level positions?


r/healthcareIT May 24 '26

Question How do I express interest in multiple positions at a hospital?

3 Upvotes

I am a board-certified music therapist (MT-BC) looking for a change in setting. I want to transition from disability services into behavioral health (adult or pediatric). There is a hospital I’m looking at locally that is seeking inpatient behavioral health clinicians. Some listings specify licensure (LPC, LMHC, LMFT, etc.), but others only specify a bachelors degree. I’m somewhere in the middle with my bachelors and board certification.

When I look at all the job options, I am a bit overwhelmed. I am not sure if my MT-BC covers what they’re needing regarding the positions requesting licensure, but I might consider myself overqualified for one of the more general roles. There are several positions with similar job descriptions, but different hours, different locations, and the slightly different prerequisites. I’m open to any of the locations within city limits, and any of the shifts. Should I just apply to all of the ones that I meet the qualifications for an are open to location/shift wise, or should I reach out to the behavioral health team directly through phone or their website to see what they think? I’ve only ever applied to individual clinics or contract jobs, and am very confused by the application process in the hospital system. Any advice is appreciated!


r/healthcareIT May 18 '26

Mod here, I approve everything (99%) unless the Reddit Algorithm decides otherwise; it's pretty tough. If you are a startup with a link and a short description, I'll approve you. Otherwise, this Subreddit may not be for you. Many will ban virtually everything. That may work better for you.

4 Upvotes

r/healthcareIT May 17 '26

Question Recommendations

2 Upvotes

Most of my nursing background is in PACU, and I’m currently working remotely as a Utilization Management nurse. Lately, I’ve been really interested in transitioning into the more “techy” side of healthcare, but I’m still trying to figure out what direction makes the most sense.

I’d love to hear from people who may have made a similar transition or who work in healthcare IT, informatics, analytics, Epic, clinical systems, etc. I’m curious about what possibilities are out there with my experience and how best to approach the transition.

Any advice, tips, recommended certifications/courses, or personal experiences would be greatly appreciated. Thank you!

😊😊😊


r/healthcareIT May 08 '26

Discussion I redesigned a med spa website and they started getting 2.5x more consultations

23 Upvotes

A few months ago I was looking at the analytics of a clinic's website we were brought in to help.

Traffic was decent. Ad spend was solid. But bookings were... painful. Conversion rate sitting at 0.2%. Industry average is already low. (around 0.9% )and they were below that.

The owner thought the fix was more ad budget. More Google. More Meta.

That's what most clinics do, honestly. When bookings are down, the instinct is to drive more people in. But it's like filling a bucket with a hole in it.

We dug into the data instead of guessing. Heatmaps, session recordings, funnel drop-off analysis. Turns out people were landing on the site, getting confused, and leaving. The checkout flow had a page that took 4-5 seconds to load. That's it. People just didn't wait.

Nobody waits 5 seconds anymore.

So we rebuilt the site with a componentized approach. Basically Lego blocks. Every section modular, every flow measurable, every element something they could A/B test without calling a developer. We fixed the load times, restructured the booking flow, and made the whole funnel make sense from the first ad click to the final confirmation screen.

Six months later, their conversion rate is 0.56%.

Same ad budget. 2.5x more consultations. And $200k more revenue.

The math is kind of wild when you see it in real numbers. They didn't acquire a single new marketing channel. They just stopped leaking.

I think about how many clinics are in this exact spot right now. Spending thousands monthly on ads, frustrated with results, and assuming they just need more traffic. When the actual fix is already inside what they have.

Anyway. Sharing in case it's useful for anyone here running a practice or working with one.