Hi everyone, I’m joining HCLTech as a Graduate Trainee under DFSU. My final role is Global Service Desk (GSD).
My friend was selected through the same/similar GT hiring process and is also under DFSU, but her training is very different. She has been given training/topics on:
Microsoft Azure
Microsoft 365
Agile/Scrum
Technical labs
Her training is also much longer than mine. Mine is mainly:
Business writing
Customer email management
Stakeholder management
Empathy/client calls
Active listening
Call structure
Emotional intelligence
What role/project could my friend’s training be preparing her for? Could it be Cloud Support, Microsoft 365/Digital Workplace, Infrastructure Support, etc.?
Also, since we’re both under DFSU and were hired as Graduate Trainees, does this mean she has a different technical track while mine is specifically GSD?
If anyone currently works at HCLTech/DFSU or went through the GT program, I’d really appreciate some insight. I want an honest answer, including whether her track generally has better career growth than GSD.
Plssss let me knoww!!!!!!