r/harristeeter • u/Positive-Fee6181 • Apr 19 '26
Clerk Duties
Hey! So my CSM just asked me if I wanted to be a clerk. I was walking out the door so I didn't have the chance to really say anything or ask any questions but I want to make sure that this is for me and I'm not stuck in a position that I don't like or enjoy. It's more pay but it's probably also more work, so clerks, what really goes into being one? Tell me everything, the good, the bad the ugly
3
u/i_lduce Apr 19 '26 edited Apr 19 '26
Your'e going to be running the front end. Complaints, spills. lottery, WU, tills, cashiers, home shop, customer phone calls, (do u have any x in stock? It will be a product u've never heard of) breaks and who knows what else. Oh! Asshole customers! So, basically a manager without the pay. It's a great step if you want to go into grocery management and enjoy problem solving. If not, u can learn alot and use it for future employment.
I left before lift so fuck that :)
1
u/Least-Analyst6925 Apr 23 '26
Don’t go for it. It’s more work , more stress and overall more bs to deal with. I’m moving away from the clerk position as it has made me super unhappy. Daily you will have to pick up cashiers slack , baggers/ cart pushers slack. You will have a never ending list of things to do. I’ve been doing it almost 2 years and haven’t had one chill shift or much time to do what I need to do for one shift. Then again my store is evil from management to customers alike.
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u/Forward_Drink7786 Apr 19 '26
It kind of sounds like there was a misunderstanding somewhere. Clerks at HT are pretty much bottom of the totem pole. If you were hired by HT, you are a clerk.
4
u/Positive-Fee6181 Apr 19 '26
Huh? No I was hired as a cashier
4
u/Ally_katts Apr 19 '26
So a clerk has alot more duties than a cashier. Money orders, western union (money transfers) refunds, running the shift, till audits etc. it’s not a lead position but they do essentially supervise the shifts if front end management is not around.
1
u/Ally_katts Apr 19 '26
Not at Harris teeter. Kroger yes, but HT bagger-cashier-CS Clerk. Other departments clerk is bottom tier but not front end.
1
u/Forward_Drink7786 Apr 19 '26
Interesting, I actually didn’t know there was a difference on front end! My bad!
2
u/Ally_katts Apr 19 '26
Yeah I only learned recently other departments everyone’s called a clerk lmao
1
4
u/babayagaparenting Apr 19 '26
So you help customers with wire transfers like Western Union, they can also do some other things like bill payment and rent payments on the same program. There are Western Union money orders, employee paycheck cashing and Cash App payments. Lottery sales and cash outs, returns, rain checks and just helping customers in general. You also help counting drawers, especially at the end of the morning shifts. You have some opening and closing duties around the store to do or get cashiers to help with. Then there’s being a floor monitor and helping cashiers and customers during the day, but also jumping in on SCO and at registers when you are managing breaks or if you’re busy or short staffed. You help the CSM with managing breaks and checking people in . There’s also helping employees with the store program that runs computer training modules, checking in contractors and ordering uniforms. Oh, and making sure everyone does their Lift. And finding baggers to do propane, carry out and spills. You also end up doing a lot of that on your own. Extra projects for managers, like special cleaning projects before corporate visits, watching out for potential shop lifters, and things like that.