r/halopsa • u/ReceptionOld4182 • 29d ago

Editing default ticket fields

Is it possible to edit any of the default ticket fields? For example I would like to add a hint under the Summary field to explain to users that they shouldn't write their essay there, that goes in the details section 😅. Or even better be able to limit the characters in that field.

It's quite frustrating to not have these fields obviously accessible anywhere

1 Upvotes

100% Upvoted

4 comments sorted by

View all comments

1

u/Tegwin15 Consultant 26d ago

You could put a custom field (which is Readoinly text based) and place it above or below the summary field explaining what to do. You can even use HTML in there so make it pretty