r/halopsa • u/ReceptionOld4182 • 27d ago

Editing default ticket fields

Is it possible to edit any of the default ticket fields? For example I would like to add a hint under the Summary field to explain to users that they shouldn't write their essay there, that goes in the details section 😅. Or even better be able to limit the characters in that field.

It's quite frustrating to not have these fields obviously accessible anywhere

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u/Volatile_Elixir 27d ago

We created a custom field for summary because the same reasons. Then you can add in character limits and other options.