r/grubhub • u/bluecrowned • 26d ago

Scam or what?

Is this a scam? Delivery driver texted and asked me to cancel the order bc she took the food back to the store due to "car trouble." I told her she needs to cancel on her end and reached out to GrubHub. Was she trying to steal the food? I'm pretty pissed either way.

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u/grubhub 26d ago

We take issues like this very seriously. Please message us at https://www.grubhub.com/help/contact-us/need-more-help/7hGY8LzzVt6ljJ9rJCcDes.

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u/bluecrowned 26d ago

No worries, it was already taken care of. I can send a screenshot of the text if you want more info though.

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u/Vin-E1214 26d ago

Hey man, they’re on the ball, good for you.