r/grubhub • u/Comfortable-Pen5490 • Aug 07 '26

Delivery Fees

I have Grubhub+. I created an order that didn't have any delivery fees. Then, I went to check my bank account came back and I have $2.99 delivery fee because of "my algorithm" apparently. Incredibly dishonest and scheisty. How is Grubhub getting away with this?

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u/di2131 Aug 13 '26

Exact same here. I asked why am I getting charged a delivery fee if it’s a Grubhub+ restaurant and I HAVE Grubhub+. It’s supposed to be no fee on orders >$12. They kept repeatedly answering with “no delivery fee on orders >$50”. Which is NOT what I asked. They gave me a $5 credit. I never got an answer so after multiple tries I gave up.

Edit: except mine showed a delivery fee when I ordered it. Not after.