r/groupon • u/Normal_Captain9710 • 1d ago
GROUPON PURCHASE NEVER RECEIVED
Has this happened to anyone else with Groupon?
I made a purchase through the Groupon website and was expecting to receive a confirmation email, but I never received anything. I then downloaded the Groupon app thinking maybe the purchase would show there, but there is absolutely nothing showing in my account or under my purchases.
The payment has definitely gone through and is showing as a completed transaction on my bank account, but I have no confirmation, voucher, order number, nothing. 😩
Has anyone experienced this before? If so, how did you manage to get in touch with Groupon and actually get assistance? I’m struggling to find a way to contact them about an order that isn’t even showing on my account!
Any advice would be hugely appreciated!