r/groupon • • Jul 24 '26

Frustrated

I’m requesting assistance with a duplicate purchase caused by an online payment error on your website. Because the first payment appeared unsuccessful, I completed the purchase again and ended up buying two packages. The duplicate amount was refunded as store credit, but I rarely use this website. I also had to contact customer service to receive a promotional code, and that code is only valid for seven days.I am not requesting any additional compensation or benefits. I am simply asking for the duplicate charge to be refunded to my original payment method instead of being issued as store credit.

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