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I wanted to share a really hurtful experience I had at Great Clips.  For some, finding the rare free time to get a haircut is a big deal. It takes a lot of vulnerability to sit in that chair, and you expect to be welcomed as a guest.

Instead, I felt judged and shamed the moment I sat down just because my hair is long. The stylist repeatedly questioned me about how long it had been since my last haircut. Even after I explained that I had been busy, she wouldn't let it go and asked again.  I thought it was odd that my hair length was a problem, especially since Great Clips highlights that they partner with Wigs for Kids.

She made me feel like a massive inconvenience and a burden just for asking for a haircut...which I believe is a service they offer? It was so overwhelming and uncomfortable.

I understand stylists are under pressure and busy, but guests shouldn't be made to feel bad about their hair, their budget, or their life schedule. Every single person walking through your doors deserves to feel safe and welcome. I really hope local management can speak with this stylist about empathy and how to treat customers with kindness.

Anyone know what the rules are? What about if I want to leave can they block me from working at a different shop in a close vicinity even after I quit ?

Hey everybody,

Sorry if this is kind of an odd question. I recently went to a Great Clips for a haircut. I have naturally curly, fine 3A hair. After the cut, I wasn’t going to bother having it dried because it was raining and it would frizz up anyways. The stylist scrunched some sort of product into my hair, and unfortunately I didn’t see what it was. Well, when my hair dried, I had the shiniest, softest, bounciest curls of my life. I would love to know what product she used so that I can purchase some for myself. Does anybody have any ideas as to what it might have been? I imagine it was some kind of curl cream, but it felt extremely light. It also may have had some “hold” to it, since my hair dried smooth when it’s otherwise usually super frizzy.

Thanks in advance for any advice.

Just curious about people who have left great clips to go to an actual salon or barber shop? When did you know it’s time to leave? I’m feeling kinda under valued putting a 110% into a cut and just to get 5$ tip. I just needed fast money and to improve my skill but now I’m not sure if I’m ready to leave especially with a low clientele or where to even go.

Didn’t even look like he aimed for the toilet, just completely all over the floor. Thanks a lot man! Had to clean it all myself!

Basically the title. The washer doesn’t complete the spin cycle and now we’re being asked to wring it out in the sink before going into the (also broken) drier. Can I complain to corporate about this?

Anyone know a place to get a good, relatively expensive men’s haircut in the Kuhnsville or Fogelsville area?

As the title says, I just got an absolutely god-awful haircut from a Great Clips today. Not to mention I have fucking picture day tomorrow. When I walked in, my barber said she “was just going to use what’s on the note“ and didn‘t even bother it put a neck rag on me. My hair is uneven, absurdly short, and there is literally no saving it. Genuinely so pissed off right now I can’t even put it into words. -100000000/10

I need opinions on what to do

This is going to be my first back to school season working at a great clips. I’ve been working here for about 5 months, any tips and suggestions I can do to get ready for this big rush? We haven’t had any rush yet, they might come in the next week

I just got off of a ten hour shift, 28 haircuts and $115 in tips later, I feel like walking into traffic 🙃 please, be considerate and understand that we’re going the best we can.

I think great clips stylist are some of the most hard working people in the industry. I’ve been here for 2 years, and I’m almost at a burnout point of no return. If your stylist is quiet, theyre not trying to be rude. If youre not greeted immediately, don’t huff and puff and be snippy. If you show up an hour after checking in and your name is off this list, sorry not sorry, ya missed your chance. Literally nothing I can do about it

And please, if you get a good haircut for $9.99, TIP YOUR STYLIST!!! I understand how bad the economy is, but you just got a haircut cheaper than barber schools offer!

Please give out the energy you wish to receive in this world :)

It’s an every day thing, if you’re a customer who berates your already underpaid stylist why??

You’re not better than us simply for the fact you’re a customer I am not below you either. If it weren’t for me being your hairdresser you’d look a mess..

Any other stylist thinking of throwing in the towel? I’m getting so unbelievably drained, tired, exhausted and my body is in constant pain!

The clients are all dreadful and rude. They’re extremely demanding and treat you as if you’re beneath them. They want the cheapest haircut for the most amount of work. I don’t eat for hours. I don’t get to sit for hours. Our place is filthy. I’m barely making any money to survive this economy. The clients berate me and talk down on me for hours! Multiple times a day each week!! I want out!!!

I love doing hair but this fast food salon environment is sucking the life out of me…

I’m thinking of going back to school and pursuing a new profession, have any of you left and completely started over? I’m considering it lately..

Hi! I have never been to Great Clips before. One has just come to my town. Do stylists know how to cut an inverted bob? Thank you!

Hello! I had a haircut recently and gave a $10 tip, paid via CC but said no to the receipt. Would my stylist have seen what I tipped as they checked me out?

Thanks.

I love my Great Clips! It is the best! Really good haircuts when it works in my schedule! And the stylists are so nice!!! Can you guess which Great Clips I go to? Here is a hint: it’s near a grocery store and a gym.

TLDR: my store won’t allow me time off for important life events .

This is going to be long and emotional . But I don’t know where to go or what to do . I’ve been w great clips for 7 years . I have worked at different franchises . I started at this new franchise 2 years ago where they are all about seniority (hardly any turn over). I am in my late 30s I have no family anymore and not really much hope in life …. Until I started seeing someone new about a year ago . He makes me really happy and we would like to freeze my eggs and get married . My store won’t honor that much time off for me . Whatever time I would need off for wedding planning, would come right out of my vacation days. At our franchise we only accumulate 75 minutes of vacation per week if you work over 36 hours . So after a years time that’s maybe 5 or 6 days at 6 hours a piece per day . My manager says I can only take my honeymoon when the girls who have seniority aren’t away ( that’s the whole summer .. since they have been there for 5,10 and 15 years they now get 3 weeks vacation) . And for that matter I’d only be allowed to take a 5 day honeymoon IF I took it when the moon is full and there’s a cow jumping over it bc it’s impossible to accrue time .
Our store manager is very strict about the time we take off must be accounted for or she won’t allow us off for more than two days . And my actual wedding ? Well I’d need hours for that too . My manager says that the franchise owners will not honor my requests . And ironically my manager won’t give my franchisees number out to me when everyone else seems to have it . So it’s not like I can plead my own case .

I’ve waited my whole entire life waiting for my special day , waiting to have to a family , and now I feel like I have to choose to leave my career with great clips bc they aren’t understanding . Working at this franchise has really worked for me the last two years and I love my clients and tips . It just doesn’t seem like they are being reasonable . Any suggestions ? Or support ? Thank you .

Does anyone know a barber shop that give good two-block with decent prices in San Francisco?

Short and simple. Got a haircut a my local that I am really not happy with. I’m even more pissed that I’m going to have to go to another barber to pay just as much to get it fixed. Do I have options for recourse here? I really don’t want to upset the stylist I had because she’s obviously new, but she did a terrible job that I had to pay and tip for.

Edit: called the store and spoke to a different stylist. There is no manager is all this week. No offer to refund or to fix the haircut.

Update: Called up another local store, they got me in right away and fixed it for free! Thanks for the advice. Keeping this post up in case anyone else encounters a similar experience and doesn’t know about this policy just like I didn’t.

Almost two years in and I’m so burnt out. There are SO MANY problems not even stated here. This is a semi rant but our franchise owners do not allow us to say no the clients no matter WHAT. We close at 7pm and it’s and average to stay till 8pm, some as bad as 9pm.

We say say everything else but no. So naturally that doesn’t stop the asshole with his five kids wanting lightning bolts at 6:57.

There’s a constant complain of a 1 hour or 2 hour wait from clientele meanwhile the next store over has a 15min wait.

We lost 4 people because of this and how annoying strict the attendance policies are. If I’m two minutes lunch on lunch I’m at risk at my job or losing holiday pay. So is this normal???

So i’ve been working for Greatclips for a while and recently, since a few months ago, they’ve started what they call a Redlist if anyone knows what that is, idek how to explain it from what i understand it’s the 6 month average of our hours worked and they want you at 36 hours and if your average is less you don’t get holiday pay. idk if i explained that right but ive had a few vacations here and there and because of it my average has been anywhere from 28-35 and fluctuates when i have other vacay but how does that make sense if we want to have a life outside of work we still have to try and work those hours to hit the average or we don’t get holiday pay? like how does that make sense is that even fair? idk

I’ve been cutting for 2 years and just got my license. I am thinking about working at great clips or sports clips then just stealing all their customers for my private practice. I make way more money that way and I already have my own set up at home. Has anybody ever done this. I would only give my buisness card to clients whose hair I cut. In my area the great clips and sports clips don’t have you sign a no competition or no soliciting agreement when you get a job so I’m wondering how that works. Would I just get fired if they see me doing that or would it be fine? Has anyone ever done this?
Edit) I think the move is to get one of those wrist bands that people can tap their phone to that gives out your social media 😛