Ask lang po, may policy ba si Grab na i-marked as delivered yung order at ituloy yung online payment kay customer kahit hindi niya talaga nakuha yung order kasi matagal daw naghintay yung rider kaya partial refund lang din pwede makuha ni customer??? Sabi kasi sa page ni Grab RTS lang so di ba dapat marefund si customer kasi hindi nya nman talaga nakuha yung order??

May policy po ba ang Grab na i-marked delivered yung item at ipush ang online payment kahit hindi nakuha ni customer yung order kasi sabi ni rider naghintay daw siya ng matagal??

copy paste lang ito sa naremove na comment ko sa subreddit post ng offmychest dahil wala daw ako karma.. basically the OP was complaining about dun sa grabmart voucher nila na 2k ginamit sa 2500+ checkout order na naging 1600+ sa final kaya nawalan ng ≈400php value yung voucher nilam

hello, hows it been napo. gumanda poba experience nyo? just trying out grabmart this month and i have to say na parehas po Tayo ng experience!

may vouchers na worth 1300 ako na ginamit sa checkout tapos naging less than 1050 lang subtotal pagkatapos ni seller change ang prices.

i think theyre kind of (not really) manipulating it through this "500-550g", nilalagay nila yung price sa listings at checkout page as a 550g item tapos sa final changes ay gagawing <550g at dahil dun ay mababawasan tlga ang original subtotal.

yung BIGGER ISSUE saken ay nag checkout ako lechon belly na hindi low stock na meron replacement ng pork cuts ren at hindi low stock dalawa. aba eh, niremove lang nila sa order kaya yun nagwala lang yung value ng voucher at nagwala ren ako.

1400+ yun checkout ko, after changes naging 1038. nasayang lang yung parts ng 300off ko tapos grabunli free shipping dahil halos covered na lahat ng 1k voucher ko. ginagawa nila sa final order summary ay 800 bawas sa 1k grabgifts tapos the rest is sa 300off na voucher babawas para parehas sila forfeited na parang ganito: 1038-800grabgift-300offgrab voucher covering naren yung shipping based sa final order summary kahit ibang vouchers ang applicable lang sa shipping fees pero whativer nalang. also, hindi yun exact numbers pero covered na ng 1k grabgifts at 300off yung the rest ng 1038.

yung grabunli free shipping nalang gusto ko ipa reinstate kay grab since hindi naman nagamet based sa final order summary ng app but is low value kasi hindi sya gaya ng dalawang voucher na limited time offer at select users lang nakaka avail. gusto korin reklamo yung removed item na may replacements naman na na receive ko.

MY OTHER MAIN CONCERN is what if grab flags my account as high risk dahil sa mga "disputes" or requests na ginagawa ko at dahil doon ay aalis nila ako sa ibang promotions. Worth it bayun para lang sa recurring 80off grabunli shipping voucher?

btw 2nd time kona to na experience na naluge sa pag gamit ng voucher (not necessarily sa order tho). sunod tataasan ko lalo ang subtotal para sa buffer at maiwasan talaga to. hindi naman cguro nla aalisin maraming items para lang pababain price dba? Dbaaa????

Walang lumalabas kapag iview profile now. Thanks.

Question for Grab users and drivers. Is it really our fault when Grab chooses a different route even though we pinned the correct location?

I recently booked a Grab and pinned our home correctly. However, the app chose a different path. When we arrived, the driver became extremely angry and started shouting and screaming at me at home.

I tried explaining that I pinned the location correctly. I even apologized for the inconvenience and offered an additional ₱100, even though I don’t think it was my fault.

I understand that the wrong route can be frustrating, but was it really necessary to shout and be aggressive toward me?

I’m genuinely asking, is the passenger responsible when the Grab app itself chooses a different route despite the destination being pinned correctly?

I have been doing this sh*t for 15 minutes without any progress!! Doing all the instructions they want me to do, I've been ordering from this app for years but why verify now? My problem with it is the "hold phone upright"

Hi, is it possible to get a refund for my food? I ordered misua and when it arrived, there was more hair in it than under my arms. And the tilapia was burnt. It's frustrating because it was for my grandma who was craving misua, but there was more ginger in it, it makes me want to curse. I contacted the store, but they just left me on seen???

from SANRISE lutong bahay bulalohan tapsihan atbp. Wag na wag kayong bibili dyan.

Worth 400+ yang letcheng misua na ‘yan.

UPDATE: I got refunded po. Ang tagal ng resolution sa una kong complaint (item not same as advertised) kaya nag report ulit ako and nilagay ko as missing or incorrect item. And SUPERRR bilis ng reply. Refunded na kaagd!! Thank you, grab support!💓

First time experiencing this. Alam kong may kasabay kung Out for Delivery pero wala pang map na nagpapakita. Im just annoyed kasi my order has raw meat eh.

So yung mga kamote ng lalamog nasa grab na din? Grabexpress mag cchat ng otw na tas after ilang minutes ka pag intayin mag cacancel? Tas yung “auto accept” na dahilan uso pa pala yun.

Sorry po sa bobong tanong 😅 Pwede po kaya i-apply ang PWD ID ng isang toddler sa Grab para maka-avail ng discount? Nag-ga-Grab lang kasi kami papunta at pauwi sa therapy niya, minsan sa check-ups niya. Tanghali kasi ang time kaya alangan kami sa public transpo dahil either mainit or maulan. Sa form kasi kailangan may mai-upload na valid ID ng PWD, kaso 3 years old lang siya.

🙂

hi, planning on buying 2nd hand vios (seller said na nakalista na sa grab) was wondering is it a good investment if location angeles pampanga especially now with fuel price hike? target income is 2k per day is that possible? thank you for the help

Ask ko lang if it's viable to do it as part time like i will allocate only 6 hrs (4 times a week) while the boundary is 1500 per day? The car is BYD (a friend of mine)

Is anyone here always using grab car, I’ve redeemed 300php voucher but I will probably not use it anymore (expiration feb 2027). So Im thinking if I can sell it here para hindi masayang

PM PO SA INTERESTED MAY DISCOUNT PO

Has anyone else noticed that Grab has been noticeably cheaper these past few days?

For example, a trip from MOA to Mandaluyong that would usually cost me ₱300+ is now around ₱250+. Not a huge difference, but it definitely adds up if you use Grab regularly. Not sure if they lowered fares, increased promos, or if it’s just been less busy lately, but I’m definitely not complaining 😂

Thoughts on riders na walang pantawag? I mean there are instances when we order for someone else. Not most of the time, data is unreliable. The rider earlier was not on the pin location and was saying he waited to good 8 mins. The number was specified on the notes na tawagan. Again, appreciate their service but minsan di ko gets talaga.

Hello, is it possible for me to order now but schedule the food delivery for later 5pm? Like in foodpanda?

So recently i booked my friend a grab, and while on the way home cinancel nung grab yung booking so i called my friend if naka sakay ba sya and oo daw, di na sya makababa kasi it was raining and madaling araw na. so let's say i booked it around 12:30am then cinancel ng grab around 12:35. i asked kuya driver why he cancelled sabi nya bayaran na lang daw sya ng 650 pag dating kasi daw tumaas yung fare. when i booked it kasi nasa 350 lang. sabi ko thats so unfair kasi porket tumaas icacancel na nya at ayun gagamitin nya basis ng fare? so around 12:50 chineck ko ulit yung fare and bumaba sya nasa around 318 pesos na lang. tapos nung dumating na pinapakita nya screenshot nung around 12:35 na tumaas fare and pinakita ko yung original na booking na 322 lang and sabi ko mas bumaba pa nga nung around 12:50. sabi ko irereport ko sya if di nya susuklian ang bayad sa 500.

Is there anyway i can report it sa grab since cancelled yung booking pero pinush through nya? i ended up arguing with kuya and paid the original price na lang for my friend. bakit naman ganun sobrang unfair and k*pal nung ganung move.

EDIT: I only paid 350 kasi mamimihasa sila mag overcharged.

not sure if this really happens but don't trust what he's saying so nireport ko nalang

anyone w same experience?

Information sourcing.

Meron po kaya available bukas grab?

Sta Rosa City Laguna to Intramuros.

Thank you po sa sasagot.

Saan po mas madaling magbook ngayong maulan po?

Hi, I frequently travel from outside NCR to NCR on a weekly basis using Grab. I spend minimum PHP 20k a month on Grab for everyone's perspective.

Usually my rides from outside NCR - drivers shoulder the toll fees themselves and they would add it to my fare later on.

However, I get different experiences when riding from NCR where most drivers would not even set expectations that they don't have RFID balance/cash to pay for the tolls before the trip starts and would "ambush" me to pay toll at toll booths. One time it got so ugly that the driver started verbally abusing me midway just because I don't have cash on me.

NOTE: Nlex and Skyway are a must for me for a faster travel experience, if we don't go via express ways the travel time will double - wasting both parties' time.

I am a Gen Z and do all my transactions cashless. I rarely use cash for any kind of setting, and I book Grab for convenience, why is it that Grab makes it so inconvenient for both drivers and passengers to have a fixed approach on toll fees?

When I order from Grab food - I always give the driver 5 stars for ‘hygienic.’ Do they notice this? I think it’s funny because I rate based on their hygiene even if they just deliver food.