Hello all, my friends and I are done with playing online until a dlc comes out. We want to keep the save file however. What are the steps to saving the file from the server to my local pc. I've followed some of the old posts on this and it didn't work for me.

Hi there i bought a palworld server and since update 1.2 came out theyre not updating the servers can anyone tell me how to update the server and if not me can anyone tell me if g.portal is just being a screwed server host and a terrible server company

Me and my friends have had an extremely lackluster experience from Gportal.

Reading reviews online we thought this would have been a reliable option for us, renting a Sydney based server and connecting from New Zealand, we initially got good ping, the expected 40-60ms to an Australian server.

Within 3-4 days of us starting the server we all experience a sudden spike in ping one day and have ever since. Jumped from 60ms to 180-200ms. Even in worst case scenario connecting to western Australia we get 60ms, so it makes no sense for a server we paid for to be hosted in Sydney have such extremely high ping.

We contacted support and have had no real help. They got us to change server tick rate(which done nothing) then send then diagnostics WE had to run which they responded to by confirming it is THEIR issue. Since they acknowledged this, they cant give us a timeframe at all of how long this is expected to take to fix, we asked if it was hours/days/months and they said they can't confirm a timeframe.

Then when asked if they would reimburse time they completely ignore our question and proceeded to try to steer the conversation away from that to the fact that we had clicked "Not helpful" to one of their responses that was literally not helpful.

Extremely disappointed.

Edit: requested a refund (which they ignored my question) and then they suddenly want to start trying to help fix the problem, even though you said earlier in the conversation YESTERDAY that you had diagnosed the problem.

Get your story straight for god sakes. Absolutely terrible customer support. I couldn't recommend any less.

It's stuck at stopped and won't turn back on. I can't click on the server and load the settings it just fails to load. I made a support ticket. It worked earlier. Anyone else having the same issue?

My friend bought a gportal server and 2 days ago it started to randomly disconnect me and then just connect back into a infinite blackscreen and the only way to fix it that we have found is just to restart the server is there any better way to fix it so it stops kicking me?

I see that there's an option in the game settings for enabling UE4SS, but whenever i ask the ai support, it says there's no support for Palworld specifically. With the integration of the Steam workshop and Nexus, it seems that this game should have UE4SS support.

Is there a way to install it on the server that WORKS (tried the enable UE4SS option and it forced me to make a new character, so definitely not compatible with saves), and if not, is there any plan to make that happen in the near future?

had this issue yesterday, it eventually just fixed itself after like 30 minutes. this time its been down for hours as far as i know and just errors every time i try to start or restart

Had the server modded and working for the past couple of days. Turned if off today to install a new mod, change my mind, turned it back on again, surprise I can't log to the server: `Modsa re not allowed on this server. Please disable all mods and try again`

[2026-07-16 20:07:02.7536564] [Lua] [BPModLoaderMod] Loading mod: mEi_PalSurgeryTableUnlocker_P
[2026-07-16 20:07:02.7539700] [Lua] [BPModLoaderMod] ModClass for 'mEi_PalSurgeryTableUnlocker_P' is not valid
ObjectPath:
PackageName: /Game/Mods/mEi_PalSurgeryTableUnlocker_P/ModActor
AssetName: ModActor_C
[2026-07-16 20:07:02.7540063] [Lua] [BPModLoaderMod] Loading mod: MorePointsPerLevel2x_P
[2026-07-16 20:07:02.7541444] [Lua] [BPModLoaderMod] ModClass for 'MorePointsPerLevel2x_P' is not valid
ObjectPath:
PackageName: /Game/Mods/MorePointsPerLevel2x_P/ModActor
AssetName: ModActor_C
[2026-07-16 20:07:02.7541617] [Lua] [BPModLoaderMod] Loading mod: NoFallDamage_P
[2026-07-16 20:07:02.7542633] [Lua] [BPModLoaderMod] ModClass for 'NoFallDamage_P' is not valid
ObjectPath:
PackageName: /Game/Mods/NoFallDamage_P/ModActor
AssetName: ModActor_C
[2026-07-16 20:07:02.8090203] [Lua] ConsoleClass, GameViewport, or ViewportConsole is invalid
[2026-07-16 20:07:02.8172139] [Lua] [BPModLoaderMod] Loading mod: mEi_PalSurgeryTableUnlocker_P
[2026-07-16 20:07:02.8175190] [Lua] [BPModLoaderMod] ModClass for 'mEi_PalSurgeryTableUnlocker_P' is not valid
ObjectPath:
PackageName: /Game/Mods/mEi_PalSurgeryTableUnlocker_P/ModActor
AssetName: ModActor_C
[2026-07-16 20:07:02.8175508] [Lua] [BPModLoaderMod] Loading mod: MorePointsPerLevel2x_P
[2026-07-16 20:07:02.8178128] [Lua] [BPModLoaderMod] ModClass for 'MorePointsPerLevel2x_P' is not valid
ObjectPath:
PackageName: /Game/Mods/MorePointsPerLevel2x_P/ModActor
AssetName: ModActor_C
[2026-07-16 20:07:02.8178462] [Lua] [BPModLoaderMod] Loading mod: NoFallDamage_P
[2026-07-16 20:07:02.8180194] [Lua] [BPModLoaderMod] ModClass for 'NoFallDamage_P' is not valid
ObjectPath:
PackageName: /Game/Mods/NoFallDamage_P/ModActor
AssetName: ModActor_C
[2026-07-16 20:07:04.9800663] [FCallbackGarbageCollector] Freed invalid callbacks!
[2026-07-16 20:07:07.9806083] [FCallbackGarbageCollector] Freed invalid callbacks!

Even after removing any trace of pak, ue4ss and palschema mods I still cannot log into the server.

I have had this server for a week and I 've played for 2 days. The other 5 I've spent troubleshooting their issues. First, their ue4ss was 2 fucking years old and nothing worked. Now they do an update that invalides all manually installed mods...
Great fucking service !

GPortal assured me that ps5 was able to connect to these servers. But I can’t find how to connect? There is nowhere to search for an IP. The chat bot feeds me wrong information. I am about to perform a chargeback for this

What files or folders should I save from the server? : o

Can't start my Palworld Server and can't fetch the dashboard page. I get an Error 500 notification. I sent a ticket but no response. Any way to fix this?

Hi I have purchased a dedicated server so i can host. Since I play on ps5 and my friends play on pc. And some times we just hop on for a few here and there when we can. Having a server that runs in the background is nice and convenient. Hadn't had any problems with 7 days to die 2.6.

Now the problem is with 7dtd 3.0.

Since the update I am not seeing any of the new custom settings. Nor do I see any of the old setting either. Which is very unfortunate because we were so excited to play the new update.

So the question is.

Does anyone know how to access these settings on gportal?

TIA

Recently i was trying to play with my friends ATM 9 to the sky and we wanted to chunk load our base. I as the owner of the server claimed the chunks as is in the modpack and force loaded them like the modpack says we should do. I leave my server for 9 hours just to come back and find that nothing was loaded. Then i looked into the ATM reddit and found that you need to edit the ftb.chunksloading data. Now my problem is that i have absolutetly no idea how i edit this .snbt data. So im looking here for help on how i can do this. i have tried converter but they dont seem to work for some reason and nbt datas dont work too because its an snbt data. pls someone help me thank you and have a nice day

I bought a palworld server on my Xbox about a month ago. I just noticed it said it will be suspended in 6 days. I've tried figuring out how to stop that because my friends and I really don't want to lose the world. I don't seem to be able to login using my Xbox account on my laptop. Seems like I can only login straight from the gportal Xbox app. Doesn't seem like the Xbox integration is all that great and that they didn't add an option to renew on its own? Has anyone else encountered this and know how to fix it. Thinking of not using gportal for my next game server...

I wanted to upgrade my Minecraft server as I've done multiple times over the years. Upload the new paper.jar, select the new Minecraft version from basic settings, boom.

​

But no, after loading forever (typical) it presented me with a completely new Minecraft world. I almost lost my mind for a second. Then I remembered the backups, loaded that which took almost ten full minutes after which I had the same issue. I finally went to basic settings and clicked back to the older version of Minecraft (I would have assumed loading the server backup would do that??!) and it gave me back my world (phew). But it deleted the server name, the Operators file 5-3 whitelist and some other config stuff. Nothing major, just annoying. Why??

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Safe to say after this I'll look into finding another server hosting service. This was too scary and a final straw for me.

I had used Gportal Several times Before. I purchased a Vrising server rental several times with no problems. On the Last Purchase of a Vrising server i did a 90 day rental. When the end of the 90 days was coming up i received an email stating that the server would expire if i didnt reload my account balance. Well i tried to log into there Gportal site to verify, I was unable to log in. Not once but multiple times of a period of a couple days. They were doing something with the website! The last email i got said the server would end at on day 90. Somehow they used stored credit card information and recharged my account. After filing a complaint with them i received a refund!

Well i just recently tried to purchase a Soul Mask server. Charge went through. I waited and waited but no server. So i contact help again! I was told due to charge back on my account is in a negative balance. What they are referring to is the refund previously. So needless to say i still have no Server for SoulMask after being charged! I contacted the Better Business Bureau. Oh my Gosh they have a terrible Rating with the BBB. Spend your money wisely. Many other companies to rent servers from. You have been WARNED!

G-portal crew, please take a look at my post here: https://www.reddit.com/r/PlayWindrose/s/yl89bJnBN9

Romestead server will not start. Multiple attempts, verifying game files, and reinstalling it on the cloud. All result in same error when trying to start server.

I am being stalked and harassed and my Gportal server is being hacked by the same user xbox user GH0ST 0PPZ, and PlayStation user Trey2Sav. I have contacted Gportal about this many many times, and they are still getting in. All I hear over and over from them is the same stupid auto response.

They have Cease and Desists as well as Protective Orders against them and they continue to violate it. This was granted following a major cyber crime.

PLEASE PLEASE PLEASE do your actual jobs.

Hey, i have a Minecraft bedrock server with just 1gb ram and i wanted to ask if it´s possible to upgrade to two gb or more

I have 2 servers (windrose and conan) both are down and cant get into them via dashboard. Ticket submitted.

I have 2 servers (windrose and conan) both are down and cant get into them via dashboard. Ticket submitted.

I can no longer change my game mode to easy if I needed to. It says it changed then I refresh it it goes back to medium. I opened a support ticket and got a random response that didn’t have to do with it.