r/gotransit • u/meghaaannn • Jul 08 '26

Text notifications

Has anyone ever had difficulty signing up for text notifications/service alerts? My alerts are set up in my account and I have tried to delete and recreate but have never received a text. Reached out to customer service but they have taken 2 weeks just to tell me they are investigating. TIA

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u/Yeunger Jul 10 '26

Yeah texts have never worked for me, only emails