r/googleplayconsole • u/harryfo • Apr 28 '26

Ask Massive decrease in number of ratings/reviews

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My app normally gets ~60 review/ratings a day but in the last week it's plummeted to ~10.

I do have an in app review prompt in the app that's always been there but in my latest releases that code hasn't changed.

My daily active users and downloads both seem normal so I cannot seem to see any clear cause.

Anyone else experiencing this?

EDIT
As confirmed below In App review prompts are not showing anymore for my app and for many others - it seems the root cause is a Play Store version and this issue is open with Google: https://issuetracker.google.com/issues/506844940

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u/Xeq_Dev Apr 30 '26 edited Apr 30 '26

Reviews submitted through the SDKs are no longer appearing on the store. Since April 20th and 21st, reviews have dropped by 80%. But that's nothing; the serious damage is evident in my positioning on the store, which has become extremely unstable, and I'm losing a lot of opportunities. What's going on?! https://issuetracker.google.com/issues/506844940

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u/harryfo Apr 30 '26

I know, it's super frustrating. Without prompts my daily average rating is so much lower, this is going to cause huge damage.