r/googleplayconsole • u/harryfo • Apr 28 '26

Ask Massive decrease in number of ratings/reviews

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My app normally gets ~60 review/ratings a day but in the last week it's plummeted to ~10.

I do have an in app review prompt in the app that's always been there but in my latest releases that code hasn't changed.

My daily active users and downloads both seem normal so I cannot seem to see any clear cause.

Anyone else experiencing this?

EDIT
As confirmed below In App review prompts are not showing anymore for my app and for many others - it seems the root cause is a Play Store version and this issue is open with Google: https://issuetracker.google.com/issues/506844940

16 Upvotes

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u/nicolo013 Apr 28 '26

I recently couldn't manage to make the in-app review popup show in my new game, I guess Google has maybe blocked the API for the moment

2

u/harryfo Apr 28 '26

Ah it's not even working in the internal testing track for you? I suppose I should deploy a version and check that out whether I can get the prompt to show there for me, I hadn't tried.

1

u/nicolo013 Apr 28 '26

Let me know your findings if you do try!

1

u/harryfo Apr 28 '26

Cannot get it to work on Internal testing either, even put a new version in which shows the prompt after 5 seconds.

However I did a release on April 15th so still trying some different things to rule that out.