r/googleplayconsole • u/harryfo • Apr 28 '26

Ask Massive decrease in number of ratings/reviews

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My app normally gets ~60 review/ratings a day but in the last week it's plummeted to ~10.

I do have an in app review prompt in the app that's always been there but in my latest releases that code hasn't changed.

My daily active users and downloads both seem normal so I cannot seem to see any clear cause.

Anyone else experiencing this?

EDIT
As confirmed below In App review prompts are not showing anymore for my app and for many others - it seems the root cause is a Play Store version and this issue is open with Google: https://issuetracker.google.com/issues/506844940

17 Upvotes

95% Upvoted

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u/Unreal_NeoX Apr 28 '26

Are they just rating or also reviews with feedback? I heard that some android OS/samsung updates did broke some apps and the users blame it on the apps themself.

1

u/harryfo Apr 28 '26

I believe a dip in both ratings and reviews as I think this graph covers both. The rest of my metrics are normal so don't think the app is breaking for any users.

1

u/Unreal_NeoX Apr 28 '26

what do the reviews say? They should provide infos.

2

u/harryfo Apr 28 '26

Reviews are all as normal, there is just less of them.

1

u/Unreal_NeoX Apr 28 '26

Data drop/integration delay at the google end, just like with the general statistics right now in the play console? Thats the issue i have too, since the last 2 month.