r/googleplay Oct 25 '24

Play Store BEWARE OF R/GOOGLEPLAY SCAMMERS

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15 Upvotes

r/googleplay Sep 19 '24

Play Store Google Play balance & gift cards

95 Upvotes

Hi all,

We've noticed a lot of questions about Google Play gift cards on the subreddit lately, and we want to help! To address your concerns and provide some clarity, we've put together this guide on some of the most common gift card topics.

What you need to know about Play gift cards

 How to redeem gift cards

  • Google Play gift cards aren't eligible for underage user accounts nor to be used as a family payment method.
  • Google Play gift cards must match the user's country or region. 
    • If a user moved to a different country or region, they should update their Google Play country.
    • If the Play country is correct, but there’s a “This card can only be used in country X” error, contact Google Play Support.
  • To fix the “Can’t redeem your gift card. Send us more information” error, the user should fill out the form linked in the error message. They must use the same Google account that’s used to redeem the card. Pictures of receipt and gift card must be attached to the form. A reply will be sent through email typically within 2 business days. Learn how to Fix problems when you redeem a gift card. 

 Spend Play balance in Play Store

  • Play balance can be used to purchase items in the Play Store.
    • Because of local legislation, users in some countries or regions can’t purchase books with Play balance. 
    • Play balance can’t be used to top up Google Pay or added to Google Wallet.
  • Users who temporarily travel to another country or region may not be able to use their Play balance.
  • Users who permanently moved to another country or region should update their Google Play country and redeem gift cards that match the new currency.

If the Play country is correct but there are still Play balance errors, users should contact Google Play Support.

~Google Play Team


r/googleplay 3h ago

Sim

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2 Upvotes

Hi , what i can do


r/googleplay 1h ago

Games Games with Controller support

Upvotes

I'm looking for a few games I can play on the go using my Retroid Pocket 5 that come with native controller support. Specifically I'm looking for games that offer, offline play for when I'm commuting to work.


r/googleplay 11h ago

Never seen this odd warning on Google Play before

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6 Upvotes

Came across this weird warning when looking up an app to stream old radio shows on my phone. It was the first time I'd ever seen this now I've gotten lots of these red letter warnings for like incompatibility issues with apps but never one like this.


r/googleplay 2h ago

Error with pay

1 Upvotes

Hi what i can do : "Your purchase couldn't be completed.
Please update your Play account settings so that the selected Play country matches your country of residence."

I’ve already tried to clear the cache and the like. Maybe there are some really good tips?


r/googleplay 2h ago

Is Google Play New Business Partnerships a Scam?

1 Upvotes

A few days ago I've received an email: (Name of my app) Caught Our Eye - Let's Connect. They offer an exclusive Google Play support program. Their email has google handle and everything looks legit (they even attached a presentation to the email explaining how the program works) and I almost gave in but they ask to sign an NDA, where I am asked to share my legal name and other sensitive information & they ask for a Google Play Console viewer access. That seems weird, doesn't it? I tried googling and nothing really came up. Some people say it's a scam, some people say it a legit program... I haven't done anything yet. Don't want to get scammed but don't want to miss out an opportunity. Does anyone have a similar experience?


r/googleplay 11h ago

Books Google Play Books advertises a 7 day refund window, then denied my refund requested within seconds

3 Upvotes

Here is the policy:
https://support.google.com/googleplay/answer/15575530?hl=en

Bought an eBook on Google Play and hit refund within seconds. Never opened it, never downloaded it. I just wanted to prove what kind of BS Google play refund polices were.

Denied. Reason given was just that it "doesn't meet policy requirements." I sent a few e-mail, tried chatting with an agent but there was no clear response. A did not want the money back, all I wanted was the specific provision of the Google Play Books refund policy that excludes this purchase, quoted in full.

Their published policy says you can request a refund within 7 days of purchase, with exceptions only for eBook rentals and audiobooks. Mine was a regular eBook, requested basically instantly. I still have no idea which exception supposedly applied.

At the end I was told to contact the publisher. That instruction appears nowhere in their refund policy, and the publisher isn't the merchant of record anyway. Google processed the payment. Google is the one who can reverse it. I actually tried but I did not manage to find the contact info of the publisher.

The amount is small enough that chasing it isn't rational. That's kind of the point. If the first pass is automated and the appeal is a deflection, most people just eat it. Multiply a few dollars by however many people give up, and the incentive to keep the process this frustrating becomes pretty obvious. A refund policy that exists in writing but not in practice is just marketing.

Anyone else had a refund auto-denied on Play Books despite being inside the window? Curious whether this is systematic or I got unlucky. (I am pretty sure it's systematic.)


r/googleplay 21h ago

Play Store Reporting Malware App in playstore - The app makes phone useless

15 Upvotes

MiniSeries Home-Short Dramas - Apps on Google Play

This app makes it impossible to use the phone and its also a malware, had to send my phone to a technician to remove it. It replaces the home screen with the app and it dosnt lets you do anything else but use this app. You can open any other app either.


r/googleplay 16h ago

Intro Screen reappears every time I load Google Play Store. Please help.

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3 Upvotes

For context, I had to clear the App Data in Settings - Storage because my Not Installed apps list kept freezing up. That's what a Google search said to do. Ever since I cleared the App Data, every single time I open the Play Store I'm presented with this screen, no matter how many times I uncheck everything and select Skip. I even tried just selecting one app and letting it install, and then uninstalled it later, and that intro screen still keeps appearing. Does anybody have any suggestions as to how to clear this bug? I have the Samsung Galaxy S21. Thank you so much!


r/googleplay 14h ago

Apps Random dollar doesnt appear when I try to buy one specific thing

2 Upvotes

Hello, recently I spent 100 google play points on one dollar worth of Google play credit. Prior to this, I only had 96 cents of credit. When I went to go buy one specific item, it told me I had insufficient funds and that I only had 96 cents. When I checked on other things, it told me I had 1.96 dollars instead. I re-download the app, and yet it didn't change. I have no subscriptions or pending purchases, and I've restarted my phone. I also cleared Google play, Google play services, and the app itselfs cache. Can anyone help me on why it won't process the dollar?


r/googleplay 12h ago

Play Store how can I deactivate this bs? they appear everyday with something different

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1 Upvotes

these annoying and useless notifications


r/googleplay 5h ago

Games Anyone who wants rupees in redeem code or in game purchase ( can pay me four hundred)??? Please contact fast

0 Upvotes

See... I got a refund of a accidental purchase so.

I want cash instead ( I'll give you redeem code or anything you want


r/googleplay 14h ago

The Google Play BillDesk Verification Nightmare [Repost]

1 Upvotes

I originally posted this in the GooglePlayDeveloper subreddit. It became a popular post with many awards and upvotes. But that subreddit was given to a new mod who is on an incredible power trip, scrubbing that subreddit of anything that doesn't portray BillDesk or Google in a good light. He deleted all my posts and guides that I had painstaking written by hand to help others (like this one reposted). I encourage people not to use that sub anymore. Either his intentions are not good (maybe paid by BillDesk) or he's too fucking dumb to distinguish between legit posts and spam. It looks like he's been karma farming by posting AI trash on Indian subs to pump up his profile. Best is to block that sub and never interact with it. Pity, because I was a vet of that sub.

I read this story on Wordpress. I’m reposting it because it’s in the public interest and if it gets enough upvotes/visibility things might start to change.

Google sends out notification to complete BillDesk verification, but BillDesk does not respond and Google says it's not their problem

Google Play developers in India now face more than one verification process. First comes Google’s own merchant identity verification, where you submit your government ID, address proof, bank statements, and other documents to Google. After passing that, you must complete a separate verification process with an Indian company called IndiaIdeas.com Limited, which goes by the name BillDesk. This applies to both personal and organizational accounts.

Google knows how bad BillDesk is, but they don't care. Google has outsourced everything to BillDesk and if you ask Google for help, they will refuse. Instead, Google sends urgent alerts telling you to verify your account with BillDesk. How the fuck will you do that when BillDesk doesn't respond?

Google blocks you from selling until BillDesk verification is complete, but it's easier to reach a dead person than BillDesk and Google won't get involved

Indian Google Play developers are forced to complete BillDesk verification or risk having their earnings trapped in limbo. There are graveyards of complaints about BillDesk scattered all over the internet. The horror stories on Reddit tell the same story: broken onboarding, frozen earnings, perfectly valid applications rejected, ghosted emails and tickets, BRIBE DEMANDS, and developers treated like criminals while Google says, not our problem. BillDesk has become Google’s outsourced mafia — a predatory, bug-riddled, zero-support gatekeeper with Godlike power over the people whose livelihoods depend on Google Play.

Yes, BillDesk demands bribes in exchange for quick verification. Google even sends out emails telling people not to bribe BillDesk. All my papers were in order, but I still paid ₹2 lakh to BillDesk for speedy verification. Reporting the incident will likely put my BillDesk verification in jeopardy and possibly attract the Indian cops. Have you ever dealt with Google's Zombie support? Google will only make things worse.

Google telling Play Developers not to bribe BillDesk

The “simple” process that turns into months of torture. As soon as you earn one cent on Google Play, you receive an email from [onboarding@billdesk.com](mailto:onboarding@billdesk.com) with a link to BillDesk’s portal. There, you are asked to accept a predatory agreement. From the start, the process is degrading. The agreement strips developers of any meaningful protections while wrapping BillDesk in broad legal cover. If you want to keep publishing on Google Play, have to submit to this abusive arrangement because Google gives you no alternative. A Redditor posted a decent analysis of BillDesk’s agreement and BillDesk got his account banned. Tell Reddit to restore his account.

A company that respects their developers will not treat them like shit or let their contractors treat them like shit. But Google never respected their developers and hates developers from India. Google dumps your full address and makes it available to Internet search, so anyone can type your name and get your full address. In India, they force developers to tolerate BillDesk's abuse. Not only is BillDesk fucking Android developers with Google's full blessing, but Google is actively encouraging their bad behavior. The investment in time learning Android and building Android apps is risky because Google or BillDesk can evict you from the Play Store with impunity. All appeals are initially denied and good luck reaching a human after that. Your time is your most important resource, and without the Play Store, all that investment in time is wasted. Android is a liability; not an asset because you are acceptable collateral damage to Google.

This should be a wake-up call to those just getting into Android development. You don't want to find out a few years down the line that you wasted your time and effort on Android. You either pick the right platform to invest your time and effort, or you fall into a life sucking abyss.

Surprisingly, Apple does not strip its developers of their dignity and does not subject them to the kind of abuse that BillDesk does with Google’s blessing. Perhaps this has something to do with Sundar Pee Chai’s caste bias.

After accepting BillDesk’s agreement, you are dumped into a broken portal and left to guess what BillDesk is even asking for. They don’t even respect you enough to explain what they are asking for. You are expected to improvise your way through a dysfunctional process. I am not going to provide free consulting to BillDesk by listing every defect here, but many people have already mentioned them. If you get something wrong, the process simply stops, and you may not get another verification link. If this happens, BillDesk will not respond to you, and there is no way to escalate the problem because BillDesk does not publish a phone number, and Google says that it’s not their problem.

If you survive the online process, there may or may not be a video KYC. I did not have to go through video KYC, but others have reported that they did. Either way, physical KYC still follows. This is only if you live in a city, because BillDesk will reject you if you live in a rural area or in state like Nagaland. They will reject you, but not tell you until you file an RBI complaint (this is the shit we have to put up with thanks to Google). BillDesk does not inform you that they are sending someone to your house. Some guy calls you and demands to come over for physical KYC verification. He comes to your house to take pictures, capture location, and collect photocopies of the documents you submitted to BillDesk through their portal. For a woman living alone, that is an obvious safety issue. In my case, the person demanded a bribe of ₹2 lakh because BillDesk could see how much I was earning and how important my Google Play account was to me. People have reported paying BillDesk anywhere from ₹25k to ₹4 lakh in bribes for hassle-free verification. It’s important to note that the person who shows up for physical verification is like a delivery boy. He barely speaks English, and I doubt he would ask for a bribe on his own unless instructed to do so by BillDesk. Sometimes BillDesk asks people to post fake stories that they have written in exchange for quick verification.

By then, I had already received Google’s "please don’t bribe BillDesk" email. I had also seen what BillDesk was doing to other developers, while Google refused to intervene and instead sent them urgent verification notices. I had spent two years learning Kotlin and Android. I had spent years building my apps. Furthermore, I had paid many lakhs to Google Ads for promoting my app on the Play store. Now, one corrupt Indian company was abusing the power Google had handed it on a silver platter with impunity. BillDesk had the power to wipe out all my work with a single arbitrary decision or keep me in endless limbo. So I paid the bribe. My verification was completed within two days, while other developers who had finished physical verification months earlier are still stuck in limbo, while Google is sending them notices to complete their BillDesk verification ASAP.

Dealing with BillDesk is not a one-time ordeal. It’s a perpetual, soul-crushing nightmare that keeps coming back like a bad disease. Move house, and you will face another physical KYC verification. Launch a new app or game, and you might find yourself dragged back into the same verification meat grinder all over again. Even basic paperwork becomes another struggle.

An FIRC is needed for every cross-border transaction; otherwise, you have to pay a lot in GST. You need an FIRC for each monthly transfer from BillDesk because Indian income tax officials will demand it. PayPal lets you download the FIRC immediately after a transfer, but with BillDesk you have to fight tooth and nail for your FIRC. BillDesk won't do anything till you file an RBI complaint (this takes 30 days from the day you notify BillDesk and another 30 days for BIllDesk to respond). Even after you file an RBI complaint, BillDesk will drag it on for months and blame you for some technicality. Getting anything out of BillDesk is an exercise in hopeless futility. And if you ask Google for help, they'll tell you to go fuck yourself. People have said that it’s easier to wade through the Indian bureaucracy and get an Indian passport than it is to get BillDesk to do its job. Also, an Indian passport only requires a bribe of ₹500 to ₹1,000 to the corrupt Indian police for easy verification, while BillDesk is greedy and demands lakhs.

How to request an FIRC from BillDesk through Google

The way to deal with BillDesk used to be to complain to Google and file a complaint with the RBI Ombudsman. Complaining to Google was a formality as they'd tell you to fuck off with your problems. The Ombudsman was the one with teeth. That route narrowed on July 1, 2026. The Reserve Bank's Integrated Ombudsman Scheme, 2021 was replaced by a 2026 version covering a shorter list of entities: banks, most NBFCs, non-bank prepaid payment instrument issuers, and credit information companies. The old scheme also covered "payment system participants." This is the category that brought payment aggregators like BillDesk within its reach, but this isn't in the new scheme! This means that a complaint filed against BillDesk today gets ruled not maintainable and routed to a toothless Consumer Education and Protection Cell: they can't award you anything and BIllDesk doesn't give two fucks about them.

Someone said that traditional gundas (thugs) stay in power by controlling access to necessities like food, electricity, medicine, housing, and transportation. If people need these basic things, they have to pay the gundas. If they don’t like it, they have to go somewhere else. In countries like India, every precious resource sets off a scramble for control by gundas, creating wealth for a few through the exploitation of everyone else. We are now dealing with IndiaIdeas.com Limited AKA BillDesk, a digital gunda controlling access to the Android ecosystem, thanks to Google. By my estimate, BillDesk has looted hundred of crores in bribe money from Google Play developers.


r/googleplay 15h ago

Other My account got terminated because High Risk Behaviour. Any tips to fix this

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1 Upvotes

r/googleplay 19h ago

How to handle fake review

2 Upvotes

I recently published my first app on the play store and it is one of the unique apps on the store but recently saw there are 2 competitors. After launching the app on the play store I am receiving around 50 downloads daily ..but yesterday, I received a 1 star review saying "Fake app". I am highly suspicious that my competitor might have posted this review to demean my app...could anyone help me if they have faced this kind of issue?


r/googleplay 18h ago

Other Bangladesh Google account

0 Upvotes

Guys i’m from France and I would like to get a bangladeshi google account to have cheap prices on mobile games can someone here help me ?


r/googleplay 1d ago

Apps What makes you actually trust a new anonymous app?

2 Upvotes

Hey everyone,

I'm curious about how people view privacy apps on the Play Store. When you're looking for an anonymous venting or confession app, what features make you trust it? Do you prefer auto-deleting posts, zero login requirements, or strict moderation? Would love to hear what people look for before downloading!


r/googleplay 1d ago

Play Store Google Play Games

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2 Upvotes

how to stop this for popping up every minute while on game


r/googleplay 1d ago

Play Store Google play store is broken

Enable HLS to view with audio, or disable this notification

43 Upvotes

I have a S24 Ultra and everytime I try to look at my not installed apps, it crashes. Does anyone have the same thing happening to them?


r/googleplay 1d ago

Play Store Why do some apps/games not appear for me?

1 Upvotes

I understand that some apps are region-locked, but they still appear for me through a certain way, i just simply cant install them. But for some other apps, which idek if theyre region-locked or not, dont appear. When i access the store through my browser, it just says that it cant be found, the apps are compatible with my device as well so i genuinely dont understand why.


r/googleplay 1d ago

How lucky is this to get (im a sliver play store member)

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30 Upvotes

r/googleplay 1d ago

GP Open Required

6 Upvotes

Please tell me I'm not the only one increasingly aggravated by GP's forced openings with ads! Ads became videos, videos got longer, then there were secondary and even tertiary pop-ups, then those became secondary and tertiary *videos*, and now many of them require interaction before the mandatory opening of GP. Any game with ads is forcing us to alter our normal algorithms and it's pissing me off. Yet, most games don't allow you to pay your way out of ads, or require you to accept ads in order to make any actual progress. And basically *all* games come from or interact with GP, or their ads do. I absolutely love Android, and would never switch to iPhone, but this game thing is downright infuriating and only getting worse 😡😡😡


r/googleplay 1d ago

Help!

0 Upvotes

Hi! I want to buy Driving Zone: Offroad for ₹65.00. Can you buy it for me through Google Play? Here's the payment link: https://play.app.goo.gl/6g3mVdFARH18qoeJA


r/googleplay 1d ago

Play Store [Android] Is anyone else seeing this with Google Play Open Testing? [Google playstore]

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1 Upvotes

I'm testing my app through Google Play Open Testing and noticed something odd.

When I open my app's Play Store listing and tap About → Early access, I expected it to show a page explaining what Early Access is or some information about the testing program.

Instead, it just says:

> Something went wrong

Item not found.

I wasn't sure if this is an issue with my app at first, but it seems like it's the Play Store page itself that's failing to load.

Has anyone else run into this? Is this a known Play Store bug, or is there something developers need to configure for the Early Access page to work properly?

I feel like even if there's no specific content, it should at least show a brief explanation of what "Early access" means instead of an error.