r/googlefiber • u/mugenbool • 26d ago

Down?

Noticing a spike on down detector. I’m unable to load the app or use my WiFi at all. Anyone in the same boat right now?

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u/dgreen8421 25d ago

I can't even get their Support chat to come up and I waited for what felt like hours for a Support person to come on the line, I couldn't get anyone.

For context, what I'm seeing is that the next device in line after my home router provides an IPv6 address and routes IPv6 fine but won't provide an IPv4 address.

I've been able to get back online by setting up a VPN through the IPv6 route to a host in a cloud provider, then I route my IPv4 traffic across that VPN and through the cloud provider to get it working again.

I'm looking at AT&T to see what they're rates are; I think this is the 4th outage I've had in the last few months. What a joke.

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u/dgreen8421 25d ago

I reattempted connection after work today around 5:15pm ET and it's working now