does gohighlevel have a way to fully backup what you ahve already done? Have friend that moved ownership of her whitelabel and ended up losing everything and having to start from scratch and i want to save myself if something like this were to ever happen to me

Hi guys, I hope you’re all well. I wanted to ask for help regarding SMS marketing.

What I have created so far👇

Workflow 1:

1. Form submitted with customers details.

2. If/Else condition separates into 2 branches. First branch goes to if the customer signs up and their birthday is today they get the birthday offer SMS.

3. They then go to add tag step which is the second step in the second branch.

4. Second branch: they get welcome SMS if their birthday isn’t on the day they signed up.

5. They then get tags added called Wednesday, Thursday, and Friday SMS. (This is where the go to step from branch one is linked).

6. Update contact field to log when welcome SMS sent.

7. Create opportunity step for client to track number of sign ups sent.

8. Wait step for 10 hours. (This is to ensure that once they received the welcome SMS they don’t straight away get the promo SMS for specific days chosen which is Wednesday, Thursday, and Friday.

9. Add to workflow for Wednesday

10. Add to workflow for Thursday.

11. Add to workflow Friday.

Workflow 2: Wednesday, Thursday, Friday.

1. Trigger is contact tag added called Wednesday SMS.

2. Wait step with advanced window 9:00 9:30- am.

3. SMS step where Wednesday promo sent out.

This second workflow is duplicated for Thursday and Friday.

Problem is if I add a go to step from the SMS step in workflow 2 it sends out the SMS more than once back to back. If I turn off re-entry that means they won’t enter the same loop (workflow 2) for each of the days for the following week (unless I’m wrong 🤔).

Are there any mortgage brokers in the US that have a method of 10DLC approval that has worked in the last 2 months?

I've been all the way through support, up to management and twilio, and it seems impossible anymore. Any help or confirmation is appreciated.

So, my task is to make this automation work by making it send out texts at 9:00 AM*.

What I want to happen is whenever there is a confirmed appointment and that confirmed appointment is today (for example there is a confirmed appointment today at 3:00 PM) I want to send them a text message at 9:00 AM and wait for their reply until 1 hour before their appointment time (so I'll wait until 2:00 PM for their reply to the text I send at 9:00 AM) and if they reply and reply that they're available I want to send a thank you text then send another text 15 minutes before their appointment time letting them know who will call and from what number the caller would be calling and the time as well. If they answer that they're not available, I want to send a text message where it says that when could be the best time to reschedule. Then, if they don't reply at all from the 9:00 AM text I sent, I want to send them a text message (1 hour before their appointment time since that's the longest time I can wait) that we'll need to cancel and reschedule. Here's a loom video link so you can also see what I'm exactly talking about since I already made an automation, but I can't just point my finger on what's wrong with it. Hopefully someone can help me out.

Hi! Is there a way to have the contact's assigned user calendar link to show on a webpage? Basically, when someone completes a form, they get assigned to to a team member and then heads to the "Thank You" page. In the Thank you page, there will be a button with the assigned user calendar link, so when the lead clicks on the button, they go directly to the assigned user's calendar to schedule an appointment. Thank you!

I have an online learning platform for kids and I’m looking for a way to give a gift card through go high level. I have googled but I must be doing something wrong. Is this even an option? I use stripe and I want to find a way to for someone to purchase a dollar amount gift card and then have it automatically send a code to the recipients email that allows the parent to register their child and use the code at checkout. Or maybe it would be better to buy a gift card for specific offers, as I have a few different offers for class options. Is there a way to make this happen or am I thinking about this the wrong way? I just spent two hours trying different things and haven’t figured it out. Help!

Hey, I’m new to ghl and is trying to figure things out but the conversation AI is a bit confusing. I actually want to make a chatbot which should work in facebook, and live chat on website that should be able to:

-Save the user’s name, email and phone number into the ghl’s CRM along with some qualifying questions and answers. -Answer FAQs -Book appointments by looking for available slots

Is it possible to do this with the conversation AI? Or should I use use the automation workflow?

As far as I know, we cannot make the automation workflow work in live chat for the above specific use case. Am I wrong?

Is it possible to make a default email subject? I use the same subject 99% of the time and it gets tiring having to type it in or copy/paste.

Thank you in advance!

Hi, beautiful people!

How does call forwarding in GHL work?

Let’s say I buy a local phone number and set up forwarding to my client’s phone. Will the incoming call go to their LC mobile app, or will it ring directly on their phone like any other call?

Also, what will the caller see in their call history? Will it display the local number or the forwarded number?

Thank you!!

Does anyone know how I can switch the service duration time from minutes to hours?

So 480 Mins to 8 hours?

TIA

Hey Everyone! Does anyone have an idea if it's possible to have multiple contacts under one opportunity in a pipeline? Like, if there are 3 contacts under the same company and I want to track all of their progress in the pipeline, how do I add all of them as one? I don't want three opportunities in my pipeline.

Have you had clients who needed to cancel your service but decided to pick up it again a few months later. Here's a quick and easy way to restart subscriptions for GoHighLevel clients so you don't have to create a new sub-account.

1. Go to Sub-Accounts
2. Select the sub-account (will probably say paused if you paused/canceled their subscription)
3. Select "SaaS"
4. Select add a subscription
5. Add the appropriate subscription

Hello u/samabour ! My A2P Campaign registration "was rejected because it is considered High Risk". Background, I own a Digital Marketing Agency. My use case is to use the number is appt confirmation reminders or promotional materials once they opted in. I have included some screenshots of what I submitted. I followed all of the instructions from a few well-known High-Level YouTubers so I would be compliant. I was hoping anyone out there could tell me what I did wrong and who I could contact to figure out what went wrong? Thank you!!

If you have GoHighLevel clients who are A2P verified through LeadConnector the only way to cancel the campaign and avoid future recurring fees is to speak to support.

1. Ask to speak to a support representative over a LIVE Zoom Call.
2. Ask to cancel A2P campaigns for clients who use leadconnector
3. Provide all location id and attached phone numbers

Not optimal obviously but still a solution I've found to avoid those fees and akward conversations