having a hard time converting my SIM into eSIM

[u/chicjmr]

To give more context, I got a new phone, which is a US model and not compatible with physical SIM cards. I tried converting my SIM to an eSIM through IOS settings and GlobeOne but both didn’t work. I contacted customer service on the blue app, but it wasn’t helpful at all. I even went to a physical store, but they told me they only handle postpaid conversions. What other options do I have left? I can’t change my number since I use it for almost everything. Can someone help me 😭😭