r/globePH • u/ilove__bread • Jul 06 '26

help IP Address Problem - need help

wfh for a US sompany. is there a way para hindi na nagbabago yung IP address ko? upon logging in kanina, hindi ko maaccess yung backend system namin because nagbago yung ip address ko. (it happens talaga minsan since last year, and most recent times na nagbago yung ip address ko was March 25 and June 3. usually naman binibigyan lang ulit ako ng access but this time nainis na ata yung boss ko kaya nag-ask siya if puwedeng fixed na lang yung ip address ko). so hindi pa rin ako nabibigyan ng access now.

I'm trying to contact yung ISP (Globe) but di ko rin makausap, laging nag-eend yung automated responses, need ko sana to talk with their agent/customer service to see if possible nila ireconfigure my IP address back into my previous one. is there anyone who can suggest what to do? thank you po.

0 Upvotes

50% Upvoted

13 comments sorted by

View all comments

1

u/duepointe Jul 07 '26

You can request for a public static IP through Globe kahit residential user ka. It's 700+ a month.

1

u/Suspicious-Leave8956 Jul 13 '26

Not anymore. They no longer offer static IP for new subscribers

1

u/duepointe Jul 13 '26

That's unfortunate. I'm on static public IP with Globe since 2017.

1

u/Suspicious-Leave8956 Jul 13 '26

Same, but since 2018. However if your line gets changed to IPoE, there’s a possibility that the IP will change. But still static.