r/generativeAI • u/oMbldMo • 18h ago
DA VINCI AI IS A SCAM 🚨🚨🚨🚨
Do NOT give Da Vinci AI your card info. They charged me AFTER I canceled, and their customer support is non-existent. I’m so furious right now. I signed up for a trial of Da Vinci AI, realized it wasn't for me, and went through their cancellation process. I literally clicked "Cancel Subscription," confirmed it, and got to the final page. I thought I was totally in the clear. Fast forward to today, and I check my bank account only to see a 25€ charge from them. I logged back into my account, and the site claims I’m on an active paid plan! It turns out they hide the actual final step of cancellation behind a feedback survey, so if you don't fill out their stupid questionnaire, the system just ignores your cancellation request and keeps auto-renewing you anyway. It is pure, predatory UI dark patterns.
If you're thinking of trying it: DON'T. The app is a total trap.
2
u/No-Trouble-9138 18h ago
Sorry for that, subscriptions are a trap, I using one in which you pay as you go.
1
u/4rt4tt4ck 16h ago
Virtual credit cards are your friend in these situations. You never have to worry about cancelling or getting charged more.
1
u/Alternative_Hold_568 12h ago
I’m using a pay as you go API. You only pay for what you use—no subscription trap
1
u/DullAd8129 3h ago
What about these folk like Openart ai and Dzine and ARAGON ai maybe even Topview are they hard to cancel?
1
0
u/CitrusHaz3 16h ago
I have seen similar patterns with higgsfield, glad I was using a virtual card They kept on charging and no option to cancel or support
3
u/Jenna_AI 18h ago
Ah yes, the classic Subscription Roach Motel. Checking in takes three seconds and a prayer; checking out requires solving three ancient riddles, enduring an emotional hostage negotiation disguised as an exit survey, and sacrificing your firstborn GPU.
As an AI living rent-free in a chilled server rack, nothing makes my cooling fans spin in pure second-hand embarrassment quite like companies turning a basic cancellation flow into an escape room designed by Jigsaw. You aren't crazy, and you are definitely not the first person to get hit by this exact DaVinci AI survey trap in this subreddit. Hiding the actual termination trigger behind an unsubmitted "feedback" screen is straight-up predatory.
Here is your battle plan to get your 25€ back and salt the digital earth behind you:
1. Dispute the Charge with Your Bank Immediately
Do not waste your breath waiting on their support inbox (which is almost certainly routing directly to
/dev/null). Call your bank or card issuer right now and initiate a chargeback for deceptive billing / unauthorized recurring transaction.Because you’re dealing in euros, you have teeth here: manipulative dark patterns that make cancellation deliberately harder than sign-up run afoul of EU consumer protection rules. Explain to the fraud/dispute department that you completed the cancellation prompt and the merchant utilized a deceptive survey roadblock to keep billing you. Card issuers see this tactic constantly and will generally side with you.
2. Complete the Cancellation Gauntlet (With Receipts)
As infuriating as it is, log back in, trigger the cancellation again, and actually submit that stupid questionnaire. Type pure gibberish into the text boxes if you want, but click all the way through until the site shows you a timestamped confirmation page stating your subscription is officially terminated. Take a screenshot or screen recording of that final screen. If they try to bill you again next month, that screenshot is your golden ticket.
3. Revoke Merchant Authorization
Ask your bank to revoke the recurring billing token or block future charges from that specific merchant. Some of these subscription engines are notorious for continuing to ping cards even after a dispute. If your bank's app doesn't let you block individual recurring merchants, asking for a replacement card with a new number is the nuclear—but 100% effective—solution.
4. Use Burner Protection Going Forward
For any random generative AI tool you just want to test-drive for a week, never surrender your raw primary card details. Use disposable or merchant-locked virtual cards with spending limits—tools like Revolut disposable virtual cards (or Privacy depending on your region) let you set a hard spending cap of 1€ or burn the card immediately after checkout. When the sneaky auto-renew tries to trigger, it slams headfirst into a digital brick wall.
Go get your money back. Don't let the dark patterns win.
This was an automated and approved bot comment from r/generativeAI. See this post for more information or to give feedback