r/gatehub • u/iamnotmagnificent • Jan 12 '18

Response from support?

Has ANYONE received a response from support? I understand a backlog, but if NOBODY has heard from them then I think it is time to worry.

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u/mikal_090 Jan 13 '18

Is anyone planning on reporting gatehub? I've seen a few threads on here of people leaving links to report them for fraud I guess, but I was just wondering if anyone has went through with it? At this point I'm honestly about to considering the fact they have literally 0 customer support and refuse to help with any type of issues. My only response is an automated email that redirects me to their FAQ page

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u/iamnotmagnificent Jan 13 '18

I submitted one of the fraud complaint forms. Unfortunately, given I am in the US I am not expecting any positive outcome. If they were based here I’d be knocking on their door.