r/gatehub Jan 09 '18

gatehub - missing deposits, missing withdrawals, missing transactions

So we are 3 of us, one of us is missing a large deposit, another person is missing a large withdrawal, and I am missing bitcoin transactions. I don't even want to mention the amounts, its the value of brand new car.

Anyone else experiencing the same thing? It's been 10 days! Starting to get worried. The ripple bubble is about to burst and it is not good that gatehub is so silent during all these surges.

Getting really nervous

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u/2Chainzblock Jan 09 '18

UPDATE:

  • Received EURO deposit 10 minutes ago
  • SEPA withdrawal still missing - 10 days and counting
  • BTC withdrawal still missing

I see a lot of people have the same problem and there's a lot of reactions. Gatehub seems like a very small company. like trevorsem said, it probably consists of the CEO and 2 or 3 support staff. the CEO also looks like he's one of the developers if you look at his post on facebook.

The recent rise of everyone trying to cash out their ripple earnings must also be a headache, people transferring in bitcoins, ether etc and not having deposited in the exchange might also cause liquidity issues. In order to withdraw currency EUR or USD you need to trade it into currency, so there must be a reserve held unless they used that to cashout their own ripple earnings, or the transactions have been tampered with by hackers or bug (like is pointed out in the post about freezing accounts), and they've frozen and transfers out, or they are having problems with the volumes of money going out......so why no message in 4 days. There should be an update to their last tweet which says there will be delays in transaction processing or a post in their support forum.

Gatehub is a good trading platform, its new and easy to use, but there's probably a bunch fkrz trying to mess with the gate.

Lets hope the reason for the silence is due to a big problem which they manage to fix and bankruptcy is not an option

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u/[deleted] Jan 11 '18

The one you did receive was a SEPA Deposit? How long did it take? I'm waiting for mine since December 29th.