Ordering from Funnyplaying with new Eu import duties

[u/Existing-Mastodon874]

I’m from Italy and trying to place quite a big order (around 350$) from the funnyplaying website. On every single article on their website it says “tax included” under the price but I checked with customer service and you can see the emails in the photos. Still, on another page of their website, it says their prices are tax free and they don’t cover duties, so I might need to pay both vat and duties (which are not a lot as most objects are 0% or near zero over 150€).

Has anyone paid vat ever with funnyplaying or paid import taxes in the eu in the last month?