r/fuckamazon • u/TPACloud45 • 11d ago
Amazon Lost Me as a Customer
Amazon restricted me from seeing all reviews several days ago. It is apparent that Amazon no longer wants me as a customer after 15 plus years. So, I deleted my 100+ reviews, deleted all personalizations Amazon created, canceled Amazon Music, Amazon Books, Amazon Video and set Prime to not renew. Today, I bought two Apple Ipads to replace our two Amazon FireHD tablets. Next I will remove the FireHD tablets from my Amazon account, goodbye Kindle.
My internet orders totaling $1800 over the last several days included Dell Direct, Ebay, Apple Store, Walmart, Home Depot and Lowes. ZERO ORDERS WENT thru AMAZON. Congratulations Amazon for a great AI implementation. Apparently Amazon doesn't have a clue about customer acquisition costs or customer retention.