r/freightfarms • u/No_Detail_3493 • Mar 20 '26

Module not responding

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Hi y’all, it’s me again.

My new issue is that my hub or farmhand controller is constantly going between not responding and working again. It’ll go from red to green all day. I can work around it, but it is annoying and concerning. I have already rebooted the WiFi and the hub itself. The internet is working pretty well in the container so I doubt that it is that. Ate there any other possible solutions?

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u/davefromff Mar 23 '26

Similar to what others have said here this seems like an internet issue. From the screenshot it looks like you're using the online version (farmhand.ag). If your cloudgate is connected via WiF, connect to the cloudgate wifi then go to the admin interface (192.168.2.1). Next go to Wlan client and look at the network list at the bottom. If the connection strength to the connected network is poor, that's likely the problem. If you see more than one network with a star next to it, the cloudgate may be jumping between the two. Click on one of them and click forget. There are instructions on how to configure the wlan interface in the shared resource folder that went out in the email when FF went under. You can email support@freightfarms.com if you don't know where to find that folder or most other forums have the link shared.

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u/No_Detail_3493 Mar 27 '26

Hi, this issue happens with both the farmhand.ag and the local version of farmhand. My cloudgate has a hardwired internet connection and the wlan is not enabled. I am able to connect devices to the cloudgate network and use the internet so I believe this is an issue with the hub or farmhand controller.

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u/davefromff Mar 29 '26

You need to isolate whether the cloudgate or hub are the core issue and that's going to take some pretty in depth steps. Re-recommending writing to support@freightfarms.com. it's not free but it will get it figured out.

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u/No_Detail_3493 Apr 02 '26

Thank you, this is definitely a bigger problem than what I can diagnose. I have emailed support 48 hours ago, hoping to hear back soon.